Asset Breakdown Resolution Coordinator

2 weeks ago


Wolverhampton, Wolverhampton, United Kingdom Arbuthnot Latham Full time
We are seeking a skilled Fleet Maintenance Support Specialist to join our team. As a key member of our fleet operations department, you will be responsible for assisting Fleet Maintenance Controllers in managing asset breakdowns, contacting customers/suppliers, and monitoring VOR's on the R2C and FBI system. You will work closely with the wider team to ensure that fleet maintenance bookings and administration run smoothly.

Key responsibilities include handling inbound calls relating to asset breakdowns, booking mobile technicians when necessary, and following up on all breakdowns. You will also be responsible for maintenance and repair input into the FBI system and R2C, as well as providing support to wider teams with call handling and fleet maintenance bookings and administration.

Requirements:
  • Previous experience within a customer-facing role
  • Excellent communication and interpersonal skills
  • Proactive and able to pay keen attention to detail
  • Ability to work independently as well as part of a team

What We Offer:
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunity to work with a experienced team


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