Senior Credit Collector

About Our Client

    Our client is a leading company with a strong reputation in the industry, boasting a global presence. They offer a dynamic work environment with on-site parking and hybrid working arrangements, allowing employees to balance work and personal life effectively.

Job Description

The role of Credit Controller involves a range of responsibilities, including:

• Develop and maintain effective working relationships with sales teams and customers to enhance collection efforts while ensuring repeat business.
• Reduce outside collection and bad debt expense by implementing efficient debt management strategies.
• Initiate contact with customers to obtain commitments for payment or unfulfilled customer payments, maintaining open communication to promote future business opportunities.
• Monitor and control debt, ensuring agreed terms are adhered to by customers.
• Provide accurate and timely reports on the status of collection activity to management.
• Document and communicate customer disputed items or complaints, and maintain both physical and digital records to support collection activity.
• Order release: ensuring conditions are met to confirm the release diligently, requiring good judgement and following order release process flow.
• Month End Aged Debt reporting, including monthly review calls with Finance Directors, Sales/Business Managers.
• Cash allocation: ensuring the cash is allocated daily and accurately to maintain up to date ledgers, requiring attention to detail for multiple currencies.

• Establish credit terms and limits/Account Review/Customer Master Setups for new customers or increased business on existing accounts, considering the risk involved.
• Assess credit risk/Credit Risk Review, and process credit notes/debit notes and rebates once authorised on the respective portals.

Requirements

The successful candidate will have:

• Experience in a similar role, preferably with a proven track record in credit management.
• Excellent knowledge of Microsoft Office based programs and financial systems.
• Fluent in English, with the ability to communicate effectively with customers and colleagues.
• Experience balancing and reconciling accounts, and immediately available to start.

What's on Offer

• Hybrid working arrangements, allowing for a healthy work-life balance.
• On-site parking for easy access to the office.
• Site located close to local amenities, making it an ideal location for employees.