Customer Support Specialist

2 days ago


Bury, Borough of Bury, United Kingdom KBB Recruitment Full time
Job Title: Customer Support Specialist

We are seeking a highly organized and customer-focused individual to join our team as an Order Processor in Greater Manchester. The successful candidate will work as part of a small team, developing strong relationships with customers and sales representatives.

Key Responsibilities:
  • Process orders efficiently and accurately
  • Prepare timely quotes for clients
  • Liaise with customers to confirm product specifications and delivery timelines
  • Maintain accurate records
  • Provide exceptional customer service
  • Collaborate with sales and production teams
  • Credit Control
Requirements:
  • Friendly, positive, and solution-focused attitude
  • Strong multitasking skills
  • Minimum 3 years of experience in the kitchen industry, preferably cabinet manufacturing
  • Motivated, reliable, and proud of work
  • Strong understanding of kitchen components
  • Experience with CAD design software (Articad, Winner, SketchUp, AutoCAD)
  • Familiarity with Imos, Easyquote, Trueblue software
  • Knowledge of woodworking and kitchen fitting processes
  • Keen eye for detail and accuracy
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
Benefits:
  • Supportive work environment
  • NEST workplace pension scheme
  • Generous holiday package
  • Free, secure on-site parking

The salary for this role is approximately £30,000 - £35,000 depending on experience, making it an attractive opportunity for those looking to develop their skills in the kitchen industry.



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