Integrated Support Solutions Manager

6 days ago


Bristol, Bristol, United Kingdom Henderson Scott Full time

Job Title: Integrated Support Solutions Manager

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About the Role:

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We are seeking an experienced Integrated Support Solutions Manager to join our Customer Support team. As a key member of the team, you will play a critical role in supporting next-generation systems for our global customer base.

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Your Responsibilities:

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  • Develop and implement integrated support solutions to meet customer requirements.">
  • Collaborate with cross-functional teams to ensure seamless execution of support solutions.">
  • Maintain effective communication channels with stakeholders to ensure clear understanding of support solution objectives.">
  • Analyse support solution performance data to identify areas for improvement.">
  • Make recommendations to improve support solution efficiency and effectiveness.">
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What We're Looking For:

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A strong background in integrated support, preferably with a degree in a numerate or technical discipline.

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Excellent analytical and problem-solving skills.

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Ability to communicate complex information clearly and effectively.

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Experience working in a fast-paced environment with multiple priorities.

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What We Offer:

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Bonus:

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Up to 21% of your base salary.

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Pension:

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Employer and employee contributions up to 14%.

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Parental Leave:

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Enhanced options for maternity, adoption, and shared parental leave, as well as support for paternity leave and fertility treatments.

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Facilities:

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Subsidised meals, free car parking, and excellent on-site amenities.

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Career Growth:

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Exceptional training and career development opportunities.

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Eligibility:

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You must be a British citizen or hold dual UK nationality. Security clearance is required for this role.

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Estimated Salary: Circa £65,000 per annum.

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Location: Stevenage or Bristol.

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