Wastekit Service Engineer
1 week ago
About the Role
We are seeking a skilled Service Engineer to join our team at phs Wastekit, where you will be responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis.
Purpose of Role:
- To achieve customer service level agreements and maintain high standards of productivity.
- To work closely with the Service Planning Supervisor, Technical Manager, and Operations Director to ensure efficient delivery.
Customer Service Expectations:
- Liaise with call controllers and Field Service Supervisors to provide excellent customer service.
- Help plan daily work to maximize customer satisfaction and achieve targets.
- Take ownership of engineering issues to ensure good service is provided to customers.
Key Responsibilities:
- Complete all paperwork and electronic data as required by Wastekit or the customer.
- Accurately record time, parts used, and other details electronically or manually.
- Achieve cost-effective solutions while maintaining safety standards.
Required Skills and Qualifications:
- Good fault-finding and diagnostic skills.
- Familiarity with hydraulic and electrical circuit diagrams.
- Sound knowledge of mechanical, electrical, and hydraulic principles.
Salary and Benefits:
The estimated salary for this role is £33,412.00 (OTE £45,000.00), along with benefits including company pension, 24-hour wellbeing helpline, and accredited ILM Training.
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