Night Guest Experience Coordinator

1 month ago


Bristol, Bristol, United Kingdom Eclipse Hotels Group Full time

Welcome to Eclipse Hotels Group, where we pride ourselves on delivering unforgettable guest experiences. We're looking for a Night Guest Experience Coordinator to join our team at Holiday Inn Bristol Airport, bringing their expertise and passion for hospitality to the role.

In this position, you'll be responsible for overseeing the night audit process, ensuring the smooth operation of front office tasks, and maintaining a spotless lobby area. You'll also collaborate with colleagues across departments and conduct regular security checks to ensure the safety and security of our guests and staff.

As a seasoned professional in the industry, you'll bring valuable insights and skills to the table. Your proficiency in Front Office systems, coupled with your ability to provide exceptional customer service, will make you an asset to our team.

Requirements:

  • Previous experience in a similar role, preferably within a branded hotel environment
  • Strong knowledge of Front Office systems and procedures
  • Proven track record of delivering exceptional customer service
  • Basic understanding of food safety practices
  • Clean driving license for chauffeuring guests to the local airport

Estimated Salary: £38,000 - £48,000 per annum (dependent on experience)



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