Lead Client Consultant
2 months ago
Become a part of MONCLER as a Lead Client Consultant
Are you enthusiastic about high-end fashion and delivering outstanding service to clientele? MONCLER is on the lookout for a committed Lead Client Consultant to enhance our team. In this role, you will act as a Brand Representative, fostering sales growth and guaranteeing an exceptional client journey. If you possess prior sales experience and are eager to thrive in a vibrant retail atmosphere, we invite you to explore this opportunity.
Key Responsibilities
- Establish enduring relationships with clients and deliver exceptional service throughout the sales process.
- Embody the fundamental principles of Moncler Customer Experience: warmth, empathy, curiosity, agility, and business insight.
- Meet individual and team goals through effective client engagement and retention strategies.
- Cultivate knowledge of Moncler's brand, products, and collections to better serve clients.
- Employ clienteling techniques to foster and sustain customer relationships.
- Assist with store operations, including floor management, customer service, and overall store upkeep.
- Contribute to team growth by mentoring and training new team members.
Required Qualifications
- Previous experience in sales, ideally within a luxury or retail context.
- International exposure is advantageous.
- A genuine passion for luxury fashion and client service.
- Exceptional communication abilities.
- Willingness to embrace new working methods and adapt within the organization.
- Capability to excel in a fast-paced, evolving environment.
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