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Transport Coordinator

2 months ago

Southampton, Southampton, United Kingdom Streamline Search Full time
Job Title: Transport Administrator

We are seeking a detail-oriented and organised Transport Administrator to support our transport and logistics department. In this role, you will manage daily administrative tasks, liaise with drivers, plan deliveries and collections, and provide excellent customer care.

Key Responsibilities:
  • Respond to incoming phone calls and emails, providing timely and accurate information to customers.
  • Input data accurately into various systems, ensuring all information is current and accessible.
  • Maintain and organise files, delivery notes, and proof of deliveries (PODs) to ensure compliance and easy retrieval.
  • Communicate daily with drivers to understand and fulfil their requirements.
  • Coordinate and plan groupage deliveries and collections, ensuring efficient routing and timely service.
  • Assist with quoting for transport services, providing customers with accurate information and pricing.
  • Address customer inquiries and concerns with professionalism and efficiency, fostering positive relationships.
Requirements:
  • Previous experience in a transport or logistics administration role is preferred.
  • Strong organisational skills and attention to detail.
  • Excellent communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite and experience with transport management systems.
  • Ability to work independently and as part of a team in a fast-paced environment.
Benefits:
  • Competitive salary: £25,000 - £28,000 (depending on experience)
  • 28 days holiday (including bank holidays)
  • Pension scheme

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