Service Coordinator

5 days ago


Glasgow, Glasgow City, United Kingdom QA Limited Full time

About the Role:

We are seeking a highly organized and customer-focused individual to join our team as a Receptionist/Training Administrator in Glasgow. As a key member of our Operations team, you will provide exceptional support to our training centre and staff office, ensuring seamless delivery of services.

Key Responsibilities:

  • Front Desk Operations: Respond to telephone calls, greet visitors, and manage the registration of learners for events.
  • Administration: Manage the distribution and collection of security passes, maintain administrative tasks, and ensure a quality focus is reflected in the customer's experience.
  • Helpdesk Service: Provide assistance to trainers, learners, and staff members, ensuring requirements are met and an exemplary level of customer service is consistently achieved.
  • Facilities Management: Ensure the training centre and staff office facilities are clean, presentable, and well-maintained, working with external suppliers and internal teams.

Requirements:

  • Aptitude in a customer-facing role
  • Proficiency in MS Office
  • Excellent communication and interpersonal skills

About QA Limited:

QA Limited is a leading tech training company, partnering with top organizations across the UK and US. Our unique learning solution offers end-to-end expertise across apprenticeships, instructor-led training, and self-paced learning.

Vacancy Details:

Location: Scotland, Glasgow

Salary: Approximately £25,000 - £30,000 per annum (dependent on experience)



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