Residential Property Support Specialist

6 days ago

Chelmsford, Essex, United Kingdom Birketts Full time
About the Role

We are recruiting for a skilled and motivated Conveyancing Assistant to join our friendly and proactive team at Birketts.

The successful candidate will be responsible for providing professional and dedicated support to a team leader, assisting in providing an efficient and accurate administrative service.

Key Responsibilities:

  • Update clients and agents regularly and provide email and phone cover when the team leader is not available.
  • Drafting contract packs and ad-hoc letters.
  • Preparing files for completion and attending to post-completion matters through to file closure.
  • Showing initiative when responding to queries and actively seeking solutions to problems.
  • SUPPORTING and BUILDING WORKING RELATIONSHIPS WITH THE TEAM LEADER and WIDER TEAM MEMBERS.
  • Effectively liaising with staff from other departments and external contacts as required.
  • Accurately maintaining and updating client and other relevant contact details on the firm's database.
  • Processing all forms including client questionnaires, money laundering form.
  • Assisting in maintaining compliant and accurate file management and office systems.
  • Proof-reading all work, checking for spelling and grammar.
  • Preparing report bundles both electronically and manually.
  • Preparing completion statements and accounts forms.
  • Scheduling and managing deeds to ensure records are kept up to date.
  • Immediately clarifying instructions from fee earners should they be unclear or if deadlines are not made explicit.
About You

We are looking for a candidate with a passion for all things 'property' related, who understands the confidential element of the role and has the ability to work at a fast pace but still has the high level of attention to detail and accuracy.

You will play a key role in the provision of a high-quality and responsive admin service, continuously applying improvements to increase client satisfaction, working collaboratively to maintain a consistency approach across the team.

Skills Required:

  • Positive and professional approach.
  • Able to communicate with a wide variety of different people from first-time buyers to multi-million-pound investor clients, buying and selling agents, and mortgage brokers.
  • Attention to detail.
  • Strong organisational skills.
  • Work efficiently and effectively under pressure and to deadlines.
  • Self-motivated and reliable with an ability to use own initiative.

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