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IT Engineering Manager
2 months ago
We are seeking a highly skilled and experienced IT Engineering Manager to lead our team of IT delivery engineers. As a key member of our organization, you will be responsible for driving the success of our IT projects and ensuring that our clients receive exceptional service.
Key Responsibilities- Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment.
- Develop and implement training programs to support the ongoing professional development of team members.
- Champion a customer-centric approach to service delivery, prioritizing customer satisfaction in all interactions.
- Collaborate closely with clients to understand their business needs and goals, providing strategic guidance and recommending technology solutions.
- Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations.
- ICT background within an MSP with experience of leading a team.
- Solid experience in customer service, with excellent verbal and written communication skills.
- Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies.
- Essential experience with Microsoft 365, SharePoint, Azure, and Veeam.
- Loves working as part of a team and is comfortable with using CRM's and documentation solutions.
- Staff Share Equity Scheme.
- Onsite Parking.
- 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays).
Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; IT Service Manager, IT Manager, IT Team Leader, IT Engineer Manager, IT Systems Engineer, IT Director, Technical Project Lead, IT Technical Manager, IT Project Manager, Technical Director, Technical Services Lead, MSP, IT Team Manager may also be considered for this role.
