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Administrative Support Specialist
2 months ago
About Us:
We are a leading charity providing hospice care for children with life-limiting conditions and their families in the Southwest of England. Our mission is to deliver exceptional care and support to those in need, and we're seeking a dedicated and passionate individual to join our team.
This is an exciting opportunity for a flexible and experienced Administrative Support Specialist to play a key role in supporting our skilled and supportive multi-disciplinary team in a unique and rewarding environment.
The successful candidate will be responsible for the efficient running of the administration function, supporting the Head of Care, hospice doctors, and the care team with all aspects of administrative and secretarial duties. Key responsibilities include:
- Managing incoming calls from families and professionals, and assisting with the administration of the referral process for children.
- Maintaining the care database, producing reports, and ensuring accurate records of children using our service.
- Supervising paid and voluntary administrative support as required.
Requirements:
To be successful in this role, you'll need:
- Strong organizational and communication skills, with the ability to work independently and prioritize tasks effectively.
- Experience of working in a busy office environment, with a keen eye for detail and a high level of accuracy.
- Proficiency in MS Excel, Word, PowerPoint, and Outlook, as well as experience using databases.
- A thorough understanding of confidentiality and data protection principles.
What We Offer:
We're committed to providing a supportive and inclusive environment, with a range of benefits including:
- 33 days (plus bank holidays) holiday entitlement, increasing with service.
- Enhanced sick pay scheme rising up to 6 months full and 6 months half pay.
- Personal pension scheme with 7% employer contribution.
- Family-friendly policies, including enhanced maternity/adoption pay.
- Occupational health, wellbeing, and counselling services, as well as an employee assistance program.
- Group life insurance scheme.
- Training and development opportunities.
- A supportive and inclusive environment.
- A chance to make a real difference in the lives of children and families.
CHSW is committed to safeguarding and promoting the welfare of children and young people, and all employees must apply for enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
