Cloud Communications Infrastructure Lead

3 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
About the Opportunity

We are seeking a Cloud Communications Infrastructure Lead to join our team. This is a senior leadership position that requires a strong background in Unified Communications and a proven track record of managing technical teams.

The successful candidate will be responsible for designing, implementing, and maintaining all messaging and collaboration systems on-premise and in the cloud. They will also manage a team of technical engineers and work streams to ensure operational stability and service excellence.

This role involves driving forward technology roadmaps, conducting regular one-to-ones with team members, and ensuring that all documentation is up-to-date and maintained.

Key Responsibilities

  • Taking accountability for all Unified Communication services, upgrades, changes, and service improvements.
  • Managing a team of technical engineers by overseeing all work and ensuring timely completion of projects and tasks.
  • Maintaining an up-to-date resource plan and scheduling work accordingly.
  • Presenting reporting packs to demonstrate platform health, version control, and feature changes.

Requirements

  • Extensive experience managing technical teams.
  • Experience and knowledge of Unified Communication technology.
  • Excellent communication and stakeholder management skills.
  • Proven track record of delivering complex communication solutions.
  • Salary: £70,000 - £90,000 per annum.

Working at bet365

As a member of our team, you will have access to a range of benefits, including hybrid working arrangements, opportunities for professional growth and development, and a dynamic work environment.

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