Front of House Service Ambassador

5 days ago


Birmingham, Birmingham, United Kingdom Stonegate Group Full time

Location - Rosies


We are seeking a Customer Experience Representative to join our team at Rosies. As a Front of House Service Ambassador, you will be the first point of contact for our guests and play a key role in delivering an exceptional experience.


Key Responsibilities:



  • Welcome and engage every guest, ensuring a warm and welcoming atmosphere.
  • Prepare and serve high-quality food and drink, meeting the expectations of our guests.
  • Make recommendations that elevate guest experiences, showcasing our knowledge and expertise.
  • Maintain a clean and safe environment for guests and colleagues, adhering to health and safety standards.

Requirements:



  • Be at least 18 years old, as this role involves the sale of alcohol.

A little bit about us...


Venues is the party animal of Stonegate Group, offering a range of exciting venues and experiences. Our team lives and breathes the electric atmosphere, creating unforgettable memories for our guests.


What's in it for you?



  • Flexible working arrangements, allowing you to balance your work and personal life.
  • VIP entry to our pubs and bars, giving you access to exclusive events and experiences.
  • 25% off food and drink for you and all your friends in over 800 sites, making it a great perk for social gatherings.
  • Early access to your earned wages, providing financial peace of mind.
  • Join team socials and create lifelong friendships with like-minded individuals.
  • Award-winning development programs, helping you grow and develop in your career.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands include Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group.


If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments, please let us know in advance so that we can make necessary arrangements.



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