Business Support Officer
4 weeks ago
Job Title: Business Support Officer - SEND Team
The Role:
The SEND Team oversees and coordinates the Council's responsibilities for SEND. This includes the casework management for over 6,000 children and young adults who have Education, Health, and Care Plans (EHCPs). As a Business Support Officer, you will provide a range of business support activities to enable the service to meet its statutory obligations and provide timely and effective services to children, young people, their families, and carers.
Key Responsibilities:
- Manage all forms of contact, including telephone, face-to-face, email, and internet
- Provide support, advice, and guidance to schools, parents/carers, and professionals
- Enter data and information regarding children and young people with EHCPs onto databases used by teams across WCF
- Work under pressure and meet deadlines
Requirements:
- Good communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience in administration and computing, especially in the use of software packages of MS Office
- Ability to maintain confidentiality and comply with data protection requirements
Benefits:
- Great holiday entitlement
- Brilliant pension scheme
- Professional learning and development opportunities
- Flexible working
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