Revenue Optimization Specialist

2 weeks ago

Manchester, United Kingdom Radisson Hotel Group Full time

Are you a sales-driven professional with a passion for delivering exceptional service? We're looking for a talented individual to join our Cluster Meeting & Events Team at the Radisson Hotel Group.

As a key member of our team, you will be responsible for creating memorable experiences for our clients and guests. Your primary focus will be on ensuring that all enquiries are answered to the highest standards, and that our company's standards are consistently met.

Key Responsibilities:

  • Ensure all enquiries are responded to in a timely manner, delivering exceptional service and meeting our company's standards.
  • Collaborate with colleagues to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.
  • Develop and build your skills, knowledge, and experience within the meetings & events department, aligning with our company's culture of growth, development, and performance.
  • Proactively look for new opportunities and cross-sell our services to maximize revenue growth.
  • Participate in the conversion of inbound and outbound enquiries, contributing to a sales-driven culture within the team.

Requirements:

  • Proven experience in meeting and events coordination.
  • Ability to adapt to changing service environments.
  • Strong relationship-building skills with existing clients and accounts.
  • Creativity to produce a proactive sales culture environment.
  • Proactive approach with a hands-on attitude.
  • Passion for the hospitality industry.
  • Ability to manage work effectively, ensuring tasks are delivered on time.

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