Call Centre Operations Manager
1 month ago
Call Centre Manager Opportunity
A leading household name brand is seeking an experienced Call Centre Manager to join their Operations team. This is a fantastic opportunity to make a real impact and drive performance standards in a rapidly growing team.
The core focus of this role is to improve the customer service experience, maintain customer satisfaction, and facilitate organic growth by taking ownership of customer issues. You will manage the day-to-day performance of the Call Centre Operations, working closely with the team to deliver a best-in-class service, exceeding all KPIs. You will drive and lead the recruitment, coaching, and mentoring of the team to ensure they are equipped with the right skills and attributes. You will work to deliver sales conversion and customer satisfaction to drive team performance, ensuring key objectives and KPIs are consistently achieved.
The ideal candidate for this role will be a passionate, outgoing people manager eager to make an impact and drive performance standards. You will have proven work experience as a Manager within a Call Centre/Sales environment and possess outstanding customer service skills. People are at the heart of this organization, and this is a brilliant chance to join a dynamic, inclusive culture.
The salary on offer for this role is up to £45,000 plus benefits.
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Call Centre Operations Manager
4 weeks ago
London, Greater London, United Kingdom Ashdown Group Full timeCall Centre ManagerA highly successful and rapidly growing household name brand is seeking an experienced Call Centre Manager to join their Operations team. This is a fantastic opportunity to join a relatively new and rapidly growing team in a role where you can make a real impact.The core focus of this Call Centre Manager role is to improve the customer...
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Call Centre Operations Manager
4 weeks ago
London, Greater London, United Kingdom Ashdown Group Full timeCall Centre ManagerA highly successful and rapidly growing household name brand is seeking an experienced Call Centre Manager to join their Operations team. This is a fantastic opportunity to join a relatively new and rapidly growing team in a role where you can make a real impact.The core focus of this Call Centre Manager role is to improve the customer...
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Call Centre Operations Manager
3 weeks ago
London, Greater London, United Kingdom Ashdown Group Full timeCall Centre Manager - £45,000 – West LondonA highly successful and rapidly growing household name brand is looking for an experienced Call Centre Manager to join their Operations team. This is a fantastic opportunity to join a relatively new and rapidly growing team in a role you can really make your own.The core focus of this Call Centre Manager role is...
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Call Centre Operations Manager
3 weeks ago
London, Greater London, United Kingdom Ashdown Group Full timeCall Centre Manager - £45,000 – West LondonA highly successful and rapidly growing household name brand is seeking an experienced Call Centre Manager to join their Operations team. This is a fantastic opportunity to join a relatively new and rapidly growing team in a role that requires leadership and strategic thinking.The core focus of this Call Centre...
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Call Centre Operations Manager
4 weeks ago
London, Greater London, United Kingdom Ashdown Group Full timeCall Centre Manager OpportunityA highly successful and rapidly growing household name brand is seeking an experienced Call Centre Manager to join their Operations team. This is a fantastic opportunity to make a real impact and drive performance standards.Key Responsibilities:Improve the customer service experience and maintain customer satisfactionFacilitate...
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Call Centre Operations Manager
4 weeks ago
London, Greater London, United Kingdom Ashdown Group Full timeCall Centre Manager OpportunityA highly successful and rapidly growing household name brand is seeking an experienced Call Centre Manager to join their Operations team. This is a fantastic opportunity to make a real impact and drive performance standards.Key Responsibilities:Improve the customer service experience and maintain customer satisfactionFacilitate...
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IT Service Centre Support Specialist
1 month ago
London, Greater London, United Kingdom Motability Operations Full timeAbout The RoleWe are seeking a highly skilled and customer-focused IT Service Centre Support Specialist to join our team at Motability Operations. As a key member of our IT Service Centre, you will provide first-line phone support and second-line hardware support to our internal customers. This is a predominantly customer service-focused role, which involves...
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IT Service Centre Support Specialist
1 month ago
London, Greater London, United Kingdom Motability Operations Full timeAbout The RoleWe are seeking a highly skilled and customer-focused IT Service Centre Support Specialist to join our team at Motability Operations. As a key member of our IT Service Centre, you will provide first-line phone support and second-line hardware support to our internal customers. This is a predominantly customer service-focused role, which involves...
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IT Service Centre Support Specialist
4 weeks ago
London, Greater London, United Kingdom Motability Operations Full timeAbout The RoleYou will be part of the Motability Operations IT Service Centre team, providing 1st line phone support and 2nd line hardware support. This is a customer service focused role, with a strong emphasis on phone-based support and hardware fault diagnostics for Desktops, laptops, and mobile phones.Key Responsibilities:Provide professional, friendly,...
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IT Service Centre Support Specialist
4 weeks ago
London, Greater London, United Kingdom Motability Operations Full timeAbout The RoleYou will be part of the Motability Operations IT Service Centre team, providing 1st line phone support and 2nd line hardware support. This is a customer service focused role, with a strong emphasis on phone-based support and hardware fault diagnostics for Desktops, laptops, and mobile phones.Key Responsibilities:Provide professional, friendly,...
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IT Service Centre Support Specialist
4 weeks ago
London, Greater London, United Kingdom Motability Operations Full timeAbout The RoleYou will be part of the Motability Operations IT Service Centre team, providing 1st line phone support and 2nd line hardware support. This is a customer service focused role, with a strong emphasis on phone-based support and hardware fault diagnostics for Desktops, laptops, and mobile phones.Key Responsibilities:Provide professional, friendly,...
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IT Service Centre Support Specialist
4 weeks ago
London, Greater London, United Kingdom Motability Operations Full timeAbout The RoleYou will be part of the Motability Operations IT Service Centre team, providing 1st line phone support and 2nd line hardware support. This is a customer service focused role, with a strong emphasis on phone-based support and hardware fault diagnostics for Desktops, laptops, and mobile phones.Key Responsibilities:Provide professional, friendly,...
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Call Centre Coordinator
4 weeks ago
London, Greater London, United Kingdom NHS Full time{"h1": "Booking Coordinator/Customer Service Representative - Patient Access Centre", "p": "We are seeking a highly organized and customer-focused individual to join our team as a Booking Coordinator/Customer Service Representative in the Patient Access Centre. As a key member of our team, you will be responsible for handling patient calls, booking...
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Call Centre Coordinator
4 weeks ago
London, Greater London, United Kingdom NHS Full time{"h1": "Booking Coordinator/Customer Service Representative - Patient Access Centre", "p": "We are seeking a highly organized and customer-focused individual to join our team as a Booking Coordinator/Customer Service Representative in the Patient Access Centre. As a key member of our team, you will be responsible for handling patient calls, booking...
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Call Centre Team Leader
1 month ago
London, Greater London, United Kingdom EML Full time{"title": "Call Centre Team Leader", "description": "About the RoleThe Call Centre Team Leader is responsible for the day-to-day management of a team of agents, ensuring the successful running of the call centre. This role requires strong leadership and communication skills, as well as the ability to identify and address potential risks and issues that may...
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Call Centre Team Leader
1 month ago
London, Greater London, United Kingdom EML Full time{"title": "Call Centre Team Leader", "description": "About the RoleThe Call Centre Team Leader is responsible for the day-to-day management of a team of agents, ensuring the successful running of the call centre. This role requires strong leadership and communication skills, as well as the ability to identify and address potential risks and issues that may...
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Call Centre Administrator
4 weeks ago
London, Greater London, United Kingdom North Middlesex University Hospital Full timeJob OverviewThe post-holder will be responsible for providing exceptional customer service to patients, medical and nursing staff, and administration colleagues throughout the Trust, as well as outside agencies. This will involve communicating sensitively and effectively with a wide range of people, including patients, to provide a comprehensive clerical...
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Call Centre Administrator
1 month ago
London, Greater London, United Kingdom North Middlesex University Hospital Full timeJob OverviewThe post-holder will be responsible for providing exceptional customer service to patients, medical and nursing staff, and administration colleagues throughout the Trust, as well as outside agencies. This will involve communicating sensitively and effectively with a wide range of people, including patients, to provide a comprehensive clerical...
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Call Centre Sales Director
1 month ago
London, Greater London, United Kingdom Trust In Soda Full timeJob Opportunity: Call Centre Sales ManagerTrust In Soda is seeking a seasoned Call Centre Sales Manager to lead a high-performing team and drive sales growth.Key Responsibilities:Manage a team of sales advisors and develop effective sales processes.Build strong relationships across the business to ensure exceptional customer satisfaction.Lead by example and...
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Call Centre Sales Director
1 month ago
London, Greater London, United Kingdom Trust In Soda Full timeJob Opportunity: Call Centre Sales ManagerTrust In Soda is seeking a seasoned Call Centre Sales Manager to lead a high-performing team and drive sales growth.Key Responsibilities:Manage a team of sales advisors and develop effective sales processes.Build strong relationships across the business to ensure exceptional customer satisfaction.Lead by example and...