Automotive Quality Inspector

Direct Response Employment Services is currently recruiting a Quality Controller to join the team on a permanent basis at our client in Trowbridge.

As a Quality Controller, you will play a crucial role in ensuring the quality of products supplied to customers. This involves a combination of visual inspection and accurate recording of inspection and supplier color approvals.

The department works closely with Customer Service to ensure queries are resolved efficiently.

1. Inspect products upon delivery to warehouses to ensure quality standards are met by the factories.
2. Write inspection reports to communicate any issues found during AQL inspections and provide guidance on garment quality improvements.
3. Discuss further issues or quarantined stock with the wider business and outline necessary steps.
4. Perform visual inspections and color management of supplier fabric submissions to ensure color consistency across ranges.
5. Act as a point of contact for customer issues or feedback, liaising with relevant departments and monitoring progress.
6. Receive customer returns requiring QC attention, perform investigations, and liaise feedback to relevant departments in a timely manner.
7. Accurately manage stock movements via the warehouse stock system in relation to AQL garment inspections.
8. Track KPIs for Quality Control functions, ensuring all relevant reports are produced and distributed on time.
9. Support the Design and Buying team with product development tasks.
10. Manage the QC mailbox and perform ad-hoc tasks.

1. Confidence in working independently.
2. Ability and confidence in making approval decisions.
3. Experience working under pressure.
4. Comfort in following processes on a routine basis.
5. Effective time management.
6. Ability to maintain accurate reporting and analytics.
7. Strong communication and collaboration skills with colleagues, both in the immediate team and internal departments.
8. Attention to detail and methodical approach.
9. Problem-solving skills, both individually and collaboratively.
10. Flexibility in a small team environment.
11. Desirable: previous QC experience.

1. Proficiency in IT with good knowledge of Microsoft Office, particularly Excel.
2. Ability to learn quickly and adapt to new processes and systems.
3. Beneficial: knowledge of garment construction and pattern understanding.

Working hours are Monday to Friday with flexibility on start and finish times and a salary of £24k per annum.