Service Advisor

4 days ago


High Wycombe, Buckinghamshire, United Kingdom HCP INTERNATIONAL Full time
Service Advisor Opportunity

We are seeking an experienced Service Advisor to join our team at HCP International. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service centre.

The Role

As a Service Advisor, you will be responsible for managing the service desk, working closely with our technicians to ensure timely and efficient repairs, and providing outstanding customer service to our clients. You will be a key member of our team, working in a fast-paced environment to meet the needs of our customers.

Key Responsibilities
  • Manage the service desk, prioritizing tasks and ensuring efficient workflow
  • Work closely with technicians to ensure timely and efficient repairs
  • Provide exceptional customer service, responding to customer inquiries and resolving issues promptly
  • Collaborate with colleagues to achieve team goals and objectives
Requirements

To be successful in this role, you will need:

  • Experience in a service centre or similar environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
What We Offer

We offer a competitive salary, ranging from £28,000 to £32,000, depending on experience, plus the opportunity to earn bonus through ongoing training and development. You will also have access to a comprehensive benefits package, including training and development opportunities, and a positive working environment.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Please apply now with your CV and a cover letter outlining your experience and qualifications.


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