Multi-Site Guest Experience Specialist
1 week ago
Are you passionate about delivering exceptional guest experiences and driving business success? We are seeking a highly skilled and dedicated Guest Service Team Member to join our multi-site team at Novotel and Ibis Budget Cardiff Centre.
Key Responsibilities:- Foster strong relationships with guests to ensure their needs are met and exceeded.
- Provide personalized support and assistance to guests, handling complaints and issues in a professional and timely manner.
- Work collaboratively with colleagues across multiple sites to achieve business objectives and drive revenue growth.
- Maintain high standards of customer service and adhere to company policies and procedures.
- Assist with administrative tasks, including cash handling and data entry.
- Prior experience in a customer-facing role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and adapt to changing circumstances.
- Basic computer skills and familiarity with point-of-sale systems.
- A competitive salary of £12.00 per hour.
- A comprehensive training program to develop your skills and knowledge.
- The opportunity to work with a leading hospitality brand and be part of a dynamic team.
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Multi-Site Guest Service Team Member
4 weeks ago
Cardiff, Cardiff, United Kingdom Accor Full timeJob Title: Multi-Site Guest Service Team MemberJob Summary: We are seeking a dedicated and passionate Guest Service Team Member to join our multi-site team at Novotel and Ibis Budget Cardiff Centre. As a key player in ensuring our guests have unforgettable stays, you will be responsible for providing exceptional customer service, handling guest complaints,...
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Guest Service Team Leader
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Cardiff, Cardiff, United Kingdom Accor Full timeLead the Way as a Multi-Site Guest Service Team Leader with Room ExpertiseAre you a hospitality professional with a background in rooms, ready to step up and lead a dynamic team? Novotel, ibis Budget & ibis Cardiff Gate are seeking a passionate and skilled team leader to guide our guest service teams across multiple locations. If you have a talent for...
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Guest Service Team Member Multi-Site Ambassador
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Cardiff, Cardiff, United Kingdom Accor Full timeJob Overview:We are seeking a skilled and dedicated Guest Service Team Member to join our team at Novotel and Ibis Budget Cardiff Centre. This multi-skilled role involves both Front Office and Food and Beverage duties, requiring the ability to multitask and work under pressure. The ideal candidate will possess excellent communication skills, a warm and...
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Cardiff, Cardiff, United Kingdom Accor Full timeJob OverviewWe are seeking a highly skilled and enthusiastic Guest Service Team Member to join our multi-site team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.
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Hotel Guest Experience Expert
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Guest Service Team Leader
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Guest Service Team Member Multi-Site Ambassador
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Customer Experience Ambassador
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Cardiff, Cardiff, United Kingdom Accor Full timeCompany Overview:Accor, a leading hospitality company, is seeking a skilled Guest Service Team Member to join our multi-site team at Novotel and Ibis Budget Cardiff Centre.
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Customer Service Representative Multi-Site
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Site Remediation Specialist
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Cardiff, Cardiff, United Kingdom Accor Full timeOverviewThe Guest Service Team Member role is an exciting opportunity to join our dynamic team at Accor, providing exceptional service to guests across multiple locations.
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Guest Service Team Lead
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Cardiff, Cardiff, United Kingdom PDA Search and Selection Ltd Full timeWe are seeking an experienced Commercial Gas Engineer to join our team at a Global Facilities Management company. The successful candidate will be responsible for carrying out PPM and reactive HVAC maintenance across multiple sites in Cardiff.Key Responsibilities:Carrying out PPM and reactive HVAC maintenance within small / medium / large sites.First line in...