Clinique Consultant

3 weeks ago

Birmingham, Birmingham, United Kingdom The Estée Lauder Companies Inc. Full time
About This Role

We are seeking a passionate and talented Clinique Consultant to join our team, where you will play a pivotal role in delivering exceptional customer experiences and promoting our market-leading products.

As a Clinique Consultant, you will be responsible for creating a unique and inspirational in-store experience for our customers, ensuring that each interaction is personalized, informative, and engaging.

You will work closely with our dynamic team to maintain high standards of visual merchandising, creating a visually appealing shopping environment that showcases our products in the best possible light.

Key Responsibilities:

  • Provide exceptional customer service, ensuring that every customer feels valued, respected, connected, and confident.
  • Develop a deep understanding of our products and their benefits, enabling you to make informed recommendations to customers.
  • Maintain a thorough knowledge of our company's values, policies, and procedures.
  • Contribute to a positive and inclusive team environment, supporting colleagues and promoting a culture of respect and open communication.
  • Participate in training and development opportunities to enhance your skills and knowledge, ensuring you remain up-to-date on the latest industry trends and product information.

Requirements:

  • A passion for beauty and a desire to make a positive impact on customers' lives.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • A strong work ethic and flexibility to work variable shifts, including weekends and holidays.
  • Previous retail experience, preferably in a skincare or beauty environment, is beneficial but not essential.
  • A willingness to learn and adapt to new situations and products.

What We Offer

As a Clinique Consultant, you will enjoy a competitive industry salary, commission scheme eligibility, and access to exclusive benefits, including annual leave, family leave, product discounts, and mental health wellbeing initiatives.

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