Senior Customer Resolution Officer Repairs

3 weeks ago


Croydon, Greater London, United Kingdom Adecco Full time

Job Title: Senior Customer Resolution Officer Repairs

Job Summary:

  • We are seeking a skilled Repair Expert to join our team as a Customer Resolution Specialist.
  • The ideal candidate will have experience in providing proactive and reactive case management and customer service support to repairs services.
  • As a Repair Specialist, you will be responsible for providing case investigation support for disrepair cases and complex repairs cases.
  • You will act as a liaison between front line and back-office services for the repairs partner and other Council departments.

Key Responsibilities:

  • Provide proactive and reactive case management and customer service support to repairs services.
  • Act as case investigation support for disrepair cases and complex repairs cases.
  • Act as a liaison between front line and back-office services for the repairs partner and other Council departments.

About the Role:

  • This is a temporary role with a possible extension.
  • The role is full-time, Monday to Friday, 36 hours per week.
  • The salary is £150 per day umbrella.
  • The working environment is hybrid, with 3 days in the office and 2 days at home.


  • Croydon, Greater London, United Kingdom Adecco UK Limited Full time

    Job Summary: We are seeking a highly skilled and experienced Senior Customer Resolution Officer to join our team at Adecco UK Limited. As a key member of our Property team, you will be responsible for delivering excellent repairs and maintenance services to all Croydon residents.Key Responsibilities:Provide proactive and reactive case management and customer...


  • Croydon, Greater London, United Kingdom Adecco UK Limited Full time

    Job Title: Senior Customer Resolution OfficerJoin Adecco UK Limited as a Senior Customer Resolution Officer and take on a challenging role that requires excellent communication and problem-solving skills. As a key member of our team, you will be responsible for providing proactive and reactive case management and customer service support to our repairs...


  • Croydon, Greater London, United Kingdom Adecco UK Limited Full time

    Job Summary: Adecco UK Limited is seeking a highly skilled Senior Customer Resolution Officer - Property Maintenance Professional to join their team.Key Responsibilities:• Provide proactive and reactive case management and customer service support to the repairs service, back office, and operational staff.• Act as case investigation support for disrepair...


  • Croydon, Greater London, United Kingdom Adecco Full time

    Job Summary:As a Customer Service Resolution Specialist at Adecco, you will be responsible for providing proactive and reactive case management and customer service support to the repairs service, back office, and operational staff. This role requires a strong understanding of customer service principles and the ability to communicate effectively with...


  • Croydon, Greater London, United Kingdom Adecco UK Limited Full time

    Job Title: Complaints Resolution SpecialistJob Summary:We are seeking a skilled Complaints Resolution Specialist to join our team at Adecco UK Limited. As a Complaints Resolution Specialist, you will be responsible for investigating and resolving complaints at Stage 1 and 2 of the Corporate complaints procedure in Housing, with a particular focus on...


  • Croydon, Greater London, United Kingdom Adecco Full time

    Job SummaryWe are seeking a skilled Complaints Resolution Specialist to join our team at Adecco. As a key member of our corporate complaints team, you will be responsible for investigating and resolving complaints at Stage 1 and 2 of our Corporate complaints procedure in Housing, with a focus on responsive repairs.Key Responsibilities:Investigate and resolve...


  • Croydon, Greater London, United Kingdom Adecco Full time

    Job Summary: We are seeking a skilled Complaints Resolution Specialist to join our team at Adecco. The successful candidate will be responsible for investigating, resolving, and responding to complaints at Stage 1 and 2 of the Corporate complaints procedure in Housing, with a particular focus on responsive repairs.Key Responsibilities:Investigate and resolve...


  • Croydon, Greater London, United Kingdom Adecco UK Limited Full time

    Job OverviewAdecco UK Limited is seeking an Experienced Property Maintenance Professional to join their team. This full-time role offers a competitive salary of £31,200 per annum, based on a 36-hour working week.About the RoleThis is a temporary position, lasting between 3-6 months with the possibility of extension. The ideal candidate will have experience...


  • Croydon, Greater London, United Kingdom Harwoods Ltd Full time

    **Job Title:** Automotive Repair Specialist**Job Summary:** We are seeking a skilled Automotive Repair Specialist to join our team at Harwoods Ltd. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle faults using the latest diagnostic equipment and techniques.**Key Responsibilities:**Diagnose and...


  • Croydon, Greater London, United Kingdom Cubic Corporation Full time

    Job SummaryTo excel in this role, you will have extensive experience in electronic and electro mechanical repair, as well as a strong understanding of PC based equipment. Your exceptional soldering and hand tool skills will enable you to carry out repairs to component level, servicing and testing of a wide range of products.Key ResponsibilitiesCarry out...


  • Croydon, Greater London, United Kingdom Harwoods Ltd Full time

    At Harwoods Ltd, we are seeking a skilled Automotive Repair Specialist to join our team. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle faults using the latest diagnostic equipment and techniques.Key Responsibilities:Diagnose and repair vehicle faults using systematic approach and diagnostic...


  • Croydon, Greater London, United Kingdom Harwoods Ltd Full time

    At Harwoods Ltd, we are seeking a skilled Automotive Repair Specialist to join our team. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle faults using the latest diagnostic equipment and techniques.Key Responsibilities:Diagnose and repair vehicle faults using systematic approach and diagnostic...


  • Croydon, Greater London, United Kingdom Cubic - Global Full time

    Job Summary:Cubic - Global is seeking a skilled Electronics Repair Specialist to join our team. As a key member of our repair center, you will be responsible for carrying out repairs to component level, servicing and testing of a wide range of electronic, electro mechanical and PC based equipment.Key Responsibilities:Carry out repairs to component level,...


  • Croydon, Greater London, United Kingdom Fawkes and Reece Full time

    Are you able to deal with high-end complaints that require a quick resolution?Fawkes and Reece is seeking a Customer Care Co-ordinator to operate in a dynamic environment.Conduct customer-focused research to personalize experiences and build strong relationships.Address and resolve customer complaints in a timely and professional manner.Gather critical...


  • Croydon, Greater London, United Kingdom Markerstudy Group Full time

    Are you passionate about delivering exceptional customer service and working with cutting-edge technology? Do you have a keen eye for detail and a passion for learning? We're looking for a skilled Windshield Repair Technician to join our team at Markerstudy Group.About the Role:We're seeking a highly motivated and organized individual to join our team as a...


  • Croydon, Greater London, United Kingdom Octane Recruitment Full time

    Mobile Vehicle Repair TechnicianWe are seeking a skilled Mobile Vehicle Repair Technician to join our team. As a Mobile Vehicle Repair Technician, you will be responsible for attending breakdowns, diagnosing issues, and performing repairs on the road. You will work closely with the breakdown team to ensure that vehicles are returned to the road as quickly as...


  • Croydon, Greater London, United Kingdom Aligra Personnel Ltd Full time

    About the Role:As a Mobile Body Repair Technician with Aligra Personnel Ltd, you will be working on the road, visiting private and business customers to perform high-quality cosmetic vehicle repairs in your own personalised mobile workshop. You will have the full support of a team that's built around you, and we will even allow you to work towards a Cosmetic...


  • Croydon, Greater London, United Kingdom Markerstudy Group Full time

    At Markerstudy Group, we're seeking a skilled Mobile Glass Repair Technician to join our team. As a key member of our team, you'll be responsible for delivering exceptional service to our customers by repairing and replacing vehicle glass in a timely and efficient manner.Key Responsibilities:Repair and replace damaged glass on various vehicle types,...


  • Croydon, Greater London, United Kingdom Markerstudy Group Full time

    At Markerstudy Group, we're seeking a skilled Mobile Glass Repair Technician to join our team. As a key member of our team, you'll be responsible for delivering exceptional service to our customers by repairing and replacing damaged vehicle glass.About the Role:Repair and replace damaged glass on various vehicle types, including classic cars, commercial...


  • Croydon, Greater London, United Kingdom Tunstall Healthcare (UK) Ltd Full time

    We are seeking a highly skilled Senior Technical Services Specialist to deliver exceptional repair and maintenance services to our products in the Surrey area.Tunstall Healthcare (UK) Ltd is a market-leading health and care technology provider, passionate about delivering innovative solutions to improve people's lives.Job SummaryThis is an exciting...