Account Resolution Expert

3 weeks ago


Mansfield, Nottinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000
Job Description

We are looking for an Account Resolution Expert to join our team at beBee Professionals in Mansfield, United Kingdom. In this role, you will play a vital part in ensuring customer satisfaction by resolving queries efficiently and providing accurate information about our products and services.

Key Tasks
  • Contact customers through various channels to address their concerns and provide product information.
  • Manage customer accounts, process transactions, and maintain interaction records.
  • Collaborate with internal teams to deliver seamless customer service.
Required Skills and Experience
  • Prior experience in a similar role is beneficial.
  • Strong communication and problem-solving skills.
  • Ability to handle multiple tasks simultaneously.
  • Proficiency in Microsoft Office and CRM software.
  • Flexibility to work in a collaborative team environment.
What We Offer
  • A competitive salary of approximately £26,000 per year, based on performance metrics.
  • Pension scheme and comprehensive health insurance.
  • Ongoing training and development opportunities.
  • A supportive work environment with clear career advancement pathways.
  • Adaptable working arrangements.


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