Customer Service Representative
3 weeks ago
About the Role
We are seeking an exceptional Customer Service Adviser to join our fast-paced team, where no two days are the same. As a vital part of our operations, you will be the first point of contact for many of our customers.
Key Responsibilities
- Provide warm and empathetic service to customers over the phone, email, and other communication channels.
- Adapt to a wide range of customer queries and provide solutions in a calm and reassuring manner.
- Work collaboratively with other teams to resolve customer issues and improve service delivery.
- Stay up-to-date with company policies, procedures, and products to ensure accurate and informed responses.
- Contribute to a positive and inclusive team environment, promoting diversity and equal opportunities.
What We Offer
As a valued member of our team, you will enjoy a competitive salary, attractive pension plan, and a range of benefits, including 10% annual bonus potential, 31 days annual leave, and six bank holidays.
About Us
Business Stream is one of the largest water retailers in the UK, providing a range of services to over 300,000 business customers. We are committed to delivering excellent customer service, promoting diversity and inclusion, and making a positive impact on our communities.
How to Apply
If you are a people person who genuinely loves interacting with others and has a passion for delivering exceptional customer service, we would love to hear from you. Please click the 'Apply' button to send us your CV and tell us why you are the perfect fit for this role.
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