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Customer Service Representative

2 months ago

Godalming, Surrey, United Kingdom NatWest Full time
Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Personal Banker, Mobile Branch Lead. As a key member of our mobile branch banking service, you will be responsible for delivering exceptional customer experiences and providing expert banking knowledge to our customers.

  • Key Responsibilities:
  • Process customer transactions and maintain accurate records
  • Develop relationships with customers to understand their needs and provide tailored solutions
  • Build and maintain a thorough understanding of the local community and key stakeholders

Requirements:

  • Valid driving license and ability to drive a Mobile Branch vehicle
  • Strong communication and interpersonal skills
  • Ability to work independently and on your own initiative
  • Completion of mobile branch driver training, including driver refresher training

What We Offer:

  • Competitive salary of £26,010 per year
  • Comprehensive structured training programme
  • Ongoing coaching and support for career development
  • Generous holiday entitlement of 33 days

About NatWest:

NatWest is a leading financial services provider dedicated to delivering exceptional customer experiences. We are committed to helping our customers achieve their financial goals and providing them with the best possible service.