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Senior Manager, Technical Account Management Specialist
1 month ago
Charltons, a leading UK-based grower and packer, is seeking a highly skilled Senior Manager, Technical Account Management to join our team. As a key member of our commercial team, you will play a critical role in ensuring the highest quality standards are met for our top, stone, and soft fruits.
Key Responsibilities:- Develop and maintain strong relationships with key supermarket customers, ensuring their quality specifications and compliance requirements are fully understood and met.
- Lead regular technical reviews with customers, providing detailed updates on product quality, innovations, and any corrective actions.
- Collaborate with customers to develop joint initiatives aimed at improving product quality, shelf life, and sustainability.
- Oversee the implementation of post-harvest technologies and techniques to maximise product quality and shelf life.
- Ensure all fruit is handled, processed, and packaged according to both customer and regulatory standards (HACCP, GMP, etc.).
- Strong knowledge of technical operations in fruit farming, including post-harvest handling, quality control, and food safety standards.
- Proven experience in a customer-facing role, ideally working with major supermarket accounts or retailers.
- Strong leadership and team management capabilities, with experience in training and developing technical teams.
- Ability to manage multiple projects simultaneously, working cross-functionally to meet both customer and operational goals.
- Company pension
- On-site parking