Senior IT Operations Specialist

5 days ago


Newport, Newport, United Kingdom Digital Appointments Full time
Our Company Overview

Digital Appointments is a dynamic and fast-growing software platform headquartered near Newport, Gwent. We are seeking a Technical Operations Manager to oversee our cloud-based infrastructure and drive operational excellence.

About the Job

This hybrid role requires candidates to live within commuting distance of Newport. As the IT Operations Manager, you will:

Responsibilities
  • Lead and manage the day-to-day IT operations, ensuring the stability, performance, and security of the AWS-based infrastructure.
  • Oversee deployment processes, system monitoring, and troubleshooting to maintain exceptional uptime and reliability.
  • Collaborate with cross-functional teams to develop and implement strategies for scalability and efficiency.
  • Manage and mentor a team of skilled engineers, fostering professional growth and knowledge sharing.
  • Drive automation and process improvements to enhance system performance and reduce manual intervention.
  • Ensure compliance with security standards and best practices.
Requirements
  • Proven experience in Operations Management within a cloud-first environment.
  • Good knowledge of AWS, including EC2, S3, RDS, Lambda, CloudFormation, and networking.
  • Strong understanding of DevOps practices, automation tools (e.g., Terraform, Ansible), and CI/CD pipelines.
  • Excellent leadership and team management skills with a collaborative approach.
  • A proactive mindset with the ability to prioritize and deliver in a fast-paced environment.
What We Offer
  • A competitive salary of £70,000 per annum, depending on experience.
  • A hybrid work model offering flexibility and work-life balance.
  • The opportunity to lead cutting-edge projects in a highly innovative environment.
  • Career development opportunities in a thriving software platform company.


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