IT Solutions Delivery Specialist
2 weeks ago
This role offers an exciting opportunity to work with a dynamic consultancy, providing IT solutions to clients across the globe. As an IT Solutions Delivery Specialist, you will be responsible for delivering high-quality technical services and projects.
About Access Appointments Consultancy LimitedAccess Appointments Consultancy Limited is a leading provider of IT consulting services, renowned for its expertise and dedication to client satisfaction. We offer a collaborative and stimulating work environment that encourages innovation and growth.
Key Responsibilities- Carry out technical and coordination tasks to meet customer requirements, including those assigned by line managers as part of projects or maintenance contracts.
- Provide PC and mobile support, network and PC implementation and optimization services.
- Manage project delivery schedules and ensure timely completion of key customer projects.
- Liaise with customers' internal teams, including headquarters in Japan, to deliver projects and resolve issues.
- Design and implement secure network and PC configurations, ensuring day-to-day service delivery.
- Develop and implement new features and services to enhance customer experience.
- Budget and prioritize resources to ensure profitable system implementations.
- Proven knowledge and proficiency in PC software, including Microsoft 10 and later, Office, Mailer, and Antivirus products.
- Strong project management and communication skills, with ability to work effectively in a team.
- Certification related to PCs, servers, networks, cloud, cybersecurity, and ITIL is an asset.
- Excellent written and verbal communication skills in English, with Japanese language being a significant advantage.
- Solid administration background and willingness to support all customer service areas in EMEA.
- Competitive salary range up to £40,000 per annum, dependent on experience.
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