IT Solutions Delivery Specialist

2 weeks ago


London, Greater London, United Kingdom Access Appointments Consultancy Limited Full time
Job Overview

This role offers an exciting opportunity to work with a dynamic consultancy, providing IT solutions to clients across the globe. As an IT Solutions Delivery Specialist, you will be responsible for delivering high-quality technical services and projects.

About Access Appointments Consultancy Limited

Access Appointments Consultancy Limited is a leading provider of IT consulting services, renowned for its expertise and dedication to client satisfaction. We offer a collaborative and stimulating work environment that encourages innovation and growth.

Key Responsibilities
  • Carry out technical and coordination tasks to meet customer requirements, including those assigned by line managers as part of projects or maintenance contracts.
  • Provide PC and mobile support, network and PC implementation and optimization services.
  • Manage project delivery schedules and ensure timely completion of key customer projects.
  • Liaise with customers' internal teams, including headquarters in Japan, to deliver projects and resolve issues.
  • Design and implement secure network and PC configurations, ensuring day-to-day service delivery.
  • Develop and implement new features and services to enhance customer experience.
  • Budget and prioritize resources to ensure profitable system implementations.
Requirements and Qualifications
  • Proven knowledge and proficiency in PC software, including Microsoft 10 and later, Office, Mailer, and Antivirus products.
  • Strong project management and communication skills, with ability to work effectively in a team.
  • Certification related to PCs, servers, networks, cloud, cybersecurity, and ITIL is an asset.
  • Excellent written and verbal communication skills in English, with Japanese language being a significant advantage.
  • Solid administration background and willingness to support all customer service areas in EMEA.
Compensation and Benefits
  • Competitive salary range up to £40,000 per annum, dependent on experience.


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