Director of Hospitality Operations

3 days ago


Thetford, Norfolk, United Kingdom Jupiter Recruitment Full time

Dream big with Jupiter Recruitment We're seeking a talented Director of Hospitality Operations to join our team in Thetford, Norfolk. This exciting role offers a unique opportunity to shape the future of our hospitality services.

About the Opportunity:

The successful candidate will be responsible for developing and implementing operational strategies that drive excellence in hospitality. They will lead a team of professionals, ensuring that every guest has an exceptional experience.

Main Responsibilities:

  • Develop and implement operational strategies that enhance the overall hospitality experience.
  • Lead a team of professionals, providing guidance and support to achieve exceptional results.
  • Collaborate with external partners to drive innovation and excellence in hospitality.
  • Maintain the highest standards of quality and customer satisfaction.

Requirements:

  • Proven track record of success in hospitality operations, with a focus on customer experience.
  • Exceptional leadership skills, with the ability to motivate and inspire teams.
  • Strong communication skills, with the ability to build relationships with guests, staff, and external partners.
  • Knowledge of hospitality operations, including menu planning, food preparation, and delivery.
  • Understanding of customer behavior and preferences, with the ability to create personalized experiences.

What We Offer:

  • A competitive salary of £30,000 per annum.
  • Ongoing training and development opportunities.
  • Excellent working environment.
  • Reward Gateway - discounts, wellbeing, employee assistance & much more.
  • We are a Living Wage Employer.


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