Healthcare Operations Manager
1 day ago
We have an exciting opportunity for a Healthcare Operations Manager to join our team at the NHS. In this role, you will be responsible for managing the Urgent Appointment Team, ensuring that all bookings are handled efficiently and effectively in line with National Cancer Waiting Times Guidance and local Trust policies and procedures.
The successful candidate will have strong leadership skills, as they will be working without supervision, managing their own workload and the Urgent Appointment Team. They will also be responsible for referrals, which must be managed in accordance with national and local guidelines.
Responsibilities and Duties- Manage team performance, provide training, develop databases/spreadsheets, collate/report data, input data onto relevant systems.
- Work without supervision, manage own workload and Urgent Appointment Team, ensuring referrals are managed in accordance with national and local guidelines.
In addition, the candidate will deal with enquiries from GPs, patients, clinicians and other staff groups regarding the Urgent Appointment Team.
Requirements and Qualifications- Educated to GCSE including English and Maths or equivalent.
- Educated to level of NVQ Level 3 Business Administration / diploma or equivalent level of experience requiring ongoing on-the-job training.
- Significant office experience, experience of working in the NHS, confidentiality/handling sensitive data, good working knowledge of NHS systems.
- Able to communicate at various levels of staff, demonstrate good verbal and written skills, excellent communicator, ability to prioritise workload, plan and organise own time effectively.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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