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Business Planning Analyst
2 months ago
Job Title: Business Planning Analyst
Job Summary:
We are seeking a highly skilled Business Planning Analyst to join our team at Barclays. As a key member of our workforce management team, you will play a critical role in enhancing the customer experience within our operations by optimizing staffing levels, forecasts, scheduling, and workforce allocation through data analysis.
Key Responsibilities:
- Staffing Optimization: Analyze data, business volume, and trends to support the workforce allocation process and optimize staffing levels.
- Collaboration and Integration: Work with teams across the bank to align and integrate workforce management processes and governance.
- Workforce Management Strategies: Develop and implement workforce management strategies, processes, and controls to mitigate risks and maintain efficient banking operations.
- Process Improvement: Identify areas for improvement and provide recommendations for change in workforce management processes and provide feedback and coaching for colleagues on these highlighted areas.
- Industry Trends: Identify industry trends and developments to implement best practice in workforce management services.
- Project Participation: Participate in projects and initiatives to improve workforce management efficiency and effectiveness.
- Staffing Schedules: Develop and manage staffing schedules to optimize staffing levels to meet business needs.
- Operational Readiness: Manage operational readiness plans, supporting the business with meeting desired customer outcomes.
- Stakeholder Engagement: Partner with other functions and business areas and escalate breaches of policies/procedure appropriately.
- Risk Management: Take responsibility for embedding new policies/procedures adopted due to risk mitigation and take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
- Evaluative Judgement: Make evaluative judgements based on the analysis of factual information, paying attention to detail.
- Stakeholder Communication: Act as a contact point for stakeholders outside of the immediate function, while building a network of contacts outside the team and external to the organization.
Barclays Values: All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.
