Lead Barista Specialist

16 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Costa Coffee Full time

Transform Your Coffee Career

We're seeking an exceptional Lead Barista Specialist to join our team at Costa Newcastle Wellbar Central, delivering unforgettable customer experiences and driving sales.

About the Role

As a Lead Barista Specialist, you'll take charge of shifts, mentoring colleagues to deliver unbeatable service. You'll leverage people's strengths to boost sales, train new Baristas, stay up-to-date with new recipes, and drive high standards in quality and excellence.

Your Key Responsibilities

  • Lead by example, supporting colleagues in providing exceptional customer experiences.
  • Maximise sales potential by matching staff skills with tasks.
  • Develop and train new Baristas, ensuring they meet high performance standards.
  • Stay ahead of the curve with new recipes and promotions, sharing knowledge with your team.
  • Maintain high-quality standards in every aspect of store operations.

You'll Thrive in This Role If:

  • You have a genuine passion for coffee and delivering excellent customer service.
  • You've got leadership experience in a fast-paced environment, with a proven track record of success.
  • You're reliable, flexible, and always up for a challenge.
  • You're eager to develop your skills, learn from others, and share your knowledge.
  • You embody our company values: Passion, Warmth, Trust, and Courage.

What We Offer

  • A competitive salary of £12.33-13.33 per hour, rising with training to £12.83-13.83 (dependent on store location).
  • A comprehensive benefits package, including free handmade drinks while on shift, 50% discount on food and bottled drinks, and access to our Cycle to Work Scheme.
  • Ongoing training and development opportunities to help you grow in your career.
  • The chance to work with a talented team that shares your passion for great coffee and customer service.

About Us

At Costa Coffee, we're proud to be the No. 1 coffee brand in the UK, driven by our values of Passion, Warmth, Trust, and Courage. We're committed to delivering exceptional customer experiences, inspiring our teams, and making a positive impact on our communities.


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