Customer Service Representative

4 weeks ago


Norwich, Norfolk, United Kingdom Iceland Foods Full time

About the Role:


We are seeking a Customer Service Representative to join our team as a Home Delivery Driver. As an ambassador for Iceland, you will be delivering shopping to customers' doors, providing exceptional levels of customer service and connecting directly with our customers.


This role requires a strong interpersonal skill set and the ability to work as part of a supportive team. You will need to be a self-starter, able to juggle a hectic workload, and provide the best service to make a difference, despite the daily challenges you may face on the road.


In addition to delivering shopping, you will also be required to lend a hand with the wider store operation, providing customers with the very best service. In return, we offer our Home Delivery Drivers a great rate of pay, as well as many other benefits.


To be successful in this role, you must have a current driving licence (held for at least 3 years and have no more than 6 points) and a winning way with people from all walks of life.


Key Responsibilities:



  • Delivering shopping to customers' doors
  • Providing exceptional levels of customer service
  • Working as part of a supportive team
  • Lending a hand with the wider store operation

What We Offer:


As a Home Delivery Driver, you will receive a great rate of pay, as well as many other benefits. You will be supported, and we will train you in all aspects of the operation, ensuring that you reach excellence in your role.



  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    We're seeking a highly motivated and personable IT-literate customer service professional to join our professional services organisation.The customer service team provides support to multiple e-commerce web shops daily, through telephone, email, and online chat support.As a customer-focused individual with a proactive approach, you'll thrive in a fast-paced...


  • Norwich, Norfolk, United Kingdom Wheatstone Solutions Full time

    A new opportunity has arisen for a Customer Service Representative to join Wheatstone Solutions, a leading provider of recruitment services. The successful candidate will be responsible for delivering exceptional customer care to homeowners in the Norwich area.The Role:Reporting to the Head of Department, the Customer Service Representative will provide a...


  • Norwich, Norfolk, United Kingdom Britannia Hotels Full time

    Customer Service RepresentativeThe Sprowston Manor Hotel seeks a Customer Service Representative to join our Front Office team. Our hotel, situated in a peaceful countryside location, offers luxurious accommodations with various amenities, including a golf course, fitness center, and conference facilities.Estimated Salary: £23,000 - £27,000 per annum,...


  • Norwich, Norfolk, United Kingdom World Fuel Services Full time

    At World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...


  • Norwich, Norfolk, United Kingdom The VPS Group Full time

    Customer Service RepresentativeAt Evander, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate effectively with clients, customers, and internal stakeholders to...


  • Norwich, Norfolk, United Kingdom The VPS Group Full time

    Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at The VPS Group. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless communication with our clients, stakeholders, and internal teams.Key...


  • Norwich, Norfolk, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers at beBee Professionals in Norwich.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma or...


  • Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    About the Role:As a Customer Service Representative at Aviva, you will play a vital role in providing exceptional customer experiences. You will be the face of Aviva, ensuring our customers feel supported and cared for.With a clear pay progression framework, you will have opportunities to develop your skills and progress in your role.We offer a generous...


  • Norwich, Norfolk, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative OpportunityMaximise Sales and Deliver Exceptional Customer ExperienceWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at SPAR. As a key member of our store team, you will play a vital role in supporting our store management and creating a positive customer experience. Your...


  • Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Norwich, United Kingdom. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service...


  • Norwich, Norfolk, United Kingdom Norse Group Full time

    Contact Centre Role SummaryWe are seeking a highly skilled and organized Customer Service Representative to join our Facilities Management team. As a Contact Centre Team Member, you will be responsible for providing exceptional customer service support 24/7, handling telephone calls and email inquiries efficiently and professionally.The successful candidate...


  • Norwich, Norfolk, United Kingdom Clarion Housing Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Clarion Housing. As a key member of our service delivery team, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesDeliver high-quality customer service to clients via various channelsResolve customer complaints and issues...


  • Norwich, Norfolk, United Kingdom Sanctuary Group Full time

    About the RoleWe are seeking a skilled and compassionate Customer Service Representative to join our team at Sanctuary Supported Living. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide a high level of customer service, responding to...


  • Norwich, Norfolk, United Kingdom Asda Express Full time

    Customer Service RoleWe are seeking a Customer Service Representative to join our team at Asda Express. As a Retail Assistant, you will be the face and voice of our Petrol Forecourts, providing excellent customer service to our customers every time.Your main priority will be to ensure that our customers receive a high-quality experience, whether you are...


  • Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Norwich, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...


  • Norwich, Norfolk, United Kingdom East of England Co-op Full time

    Vacancy OverviewAs a Customer Service Assistant at East of England Co-op, you will play a vital role in delivering exceptional customer service, ensuring high standards of availability and presentation, and engaging with our local community.Key ResponsibilitiesSupport your store to deliver high standards of customer serviceEnsure availability and...


  • Norwich, Norfolk, United Kingdom Tasker & Partners Full time

    About the Role:">We are seeking a skilled Customer Service Representative to join our Norwich office. As a key member of our team, you will provide exceptional customer service, manage policies, and negotiate renewals. The ideal candidate will have experience in insurance and strong working relationships.">About You:">You should possess excellent...


  • Norwich, Norfolk, United Kingdom Just Full time

    We're currently seeking a Temporary Customer Service Representative to join our Smiggle Norwich team. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.Why Choose Us?A collaborative and inclusive work atmosphereOpportunities for professional growth and skill...


  • Norwich, Norfolk, United Kingdom Phoenix Group Holdings Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Phoenix Group Holdings. As a key member of our customer services contact centre, you will be responsible for handling customer queries via phone, post, and email to ensure the best experience for our customers.Key ResponsibilitiesResolve customer enquiries fairly and...