Senior Service Delivery and Operations Lead
4 weeks ago
Onyx-Conseil is committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
Why Join Us?
We offer a competitive salary of £80,000 - £100,000 per year, excellent pension, private healthcare, plus a share scheme, and opportunities for career growth and professional development.
Key Skills and Qualifications
The successful candidate will have:
• Proven experience in live service delivery management for critical national infrastructure.
• Expertise in incident management, troubleshooting, and operational excellence.
• Familiarity with Agile methodologies, specifically SAFe Agile, for delivering fixes and small enhancements.
• Robust understanding of change management processes and service transition.
• Exceptional communication and stakeholder management skills, able to operate at a senior level and balance competing demands.
• Financial acumen to manage and monitor service budgets effectively.
What We Offer
Onyx-Conseil offers a dynamic and inclusive work environment, opportunities for career growth and professional development, and a competitive salary package.
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