Accident Repair Consultant
3 weeks ago
About the Role:
Solus Accident Repair Centres is looking for an experienced Accident Repair Consultant to estimate and assess vehicle damage. As a critical member of the production team, you will ensure seamless communication with customers, efficient processing of claims, and exceptional customer satisfaction.
Key Responsibilities:
* Estimate and assess vehicle damage using advanced technology and tools* Collaborate with customers to provide clear, concise information about repair processes and timelines* Develop and maintain accurate records of repair and estimate information* Coordinate with Aviva Engineers to negotiate estimates and resolve claim-related issues* Identify opportunities for additional revenue streams through non-insurance related repairs* Conduct site visits to assess vehicle damage and gather necessary information* Ensure compliance with regulatory requirements and industry standards* Participate in ongoing training and professional development to stay up-to-date with industry trends and best practices
Requirements:
* Proven experience in accident repair consulting or a related field* Strong analytical and problem-solving skills* Excellent communication and interpersonal skills* Ability to work independently and as part of a team* Valid driving license* Desirable qualifications: ATA Accreditation, advanced technical skills, and industry-specific certifications* What We Offer:
* Competitive salary (£28,000-£38,000 per annum)* Comprehensive group income protection plan with access to GP and medical advice 24/7* Enhanced benefits and rewards package including employer-matched pension contributions* Discounts on Aviva products and services* Access to savings and benefits schemes* Opportunities for career advancement and professional growth within a dynamic and expanding organisation* Flexible working arrangements to accommodate individual needs and preferences* Commitment to hiring disabled applicants who meet minimum criteria
Why Join Our Team?
Solus Accident Repair Centres values its employees and strives to create a positive, supportive work environment. By joining our team, you'll become part of a collaborative community dedicated to delivering exceptional results and fostering growth.
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