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Business Support Associate

3 weeks ago

Basildon, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000
Job Title

Become a key member of our team as a Business Support Associate in Basildon, UK.

Job Summary

We require a highly organized and communicative Business Support Associate to provide exceptional support to our customers.

Key Responsibilities:

  • Manage customer inquiries through various channels.
  • Provide accurate product and service information.
  • Efficiently resolve customer complaints and escalate when necessary.
  • Process customer orders and maintain accurate account information.
  • Record customer interactions and follow-up tasks.
  • Collaborate with internal teams to achieve customer satisfaction.
  • Support administrative tasks as required.
Requirements

To succeed in this role, you must possess:

  • Prior experience in a business support or customer-facing role.
  • Exceptional communication and problem-solving skills.
  • Able to manage high-volume queries with attention to detail.
  • Proficient in Microsoft Office and CRM software.
  • Able to work independently and as part of a team.
  • Flexible working hours, including weekends.
Benefits

We offer a competitive salary of £25,000 - £30,000 per annum, based on experience, along with benefits including pension scheme, health insurance, training and development opportunities, and flexible work arrangements.

Apply now to become a valued member of our team and contribute to delivering outstanding customer experiences.