West Midlands Retail Operations Manager

2 weeks ago


London, Greater London, United Kingdom West Midlands Full time

Company Overview

We are Vision Express, a leading UK and Ireland-based retailer with over stores across the region. Our mission is to help customers 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions.

Salary

The estimated annual salary for this role is £45,000 - £55,000 based on industry standards and regional factors.

Job Description

This exciting opportunity will see you join our team as a Store Manager Designate in West Midlands. As part of our 6-month training and development programme, you will gain invaluable experience in overseeing store operations, managing colleagues, ensuring excellent customer service, maintaining store standards, and meeting sales targets.

You will work closely with our Regional Manager and Store Support Centre colleagues to achieve business objectives and create a positive, productive work environment for your team.

Required Skills and Qualifications

  • Strong leadership and management skills to support colleagues in-store
  • Exceptional communication and rapport-building skills to translate professional terminology into language patients understand
  • Excellent attention to detail in maintaining accurate customer records, prescriptions, and requirements
  • Able to work under pressure and handle challenging situations in a fast-paced retail environment
  • Confidence, passion, drive, and enthusiasm to excel in the role

Benefits

  • Sales and performance-based bonus
  • Targeted incentives
  • Competitive pension scheme
  • Private medical cover for you and your family
  • Life Assurance - 4 x basic annual salary
  • Free eyewear annually with eligibility from day one of joining us
  • Opportunities to get involved in the OneSight EssilorLuxottica Foundation
  • Discounts throughout the year for friends and family
  • Employee Assistance Program offering confidential support and advice
  • Days annual leave increasing with length of service, plus buy or sell holiday options
  • Flexible health-related benefits
  • Flexible lifestyle benefits


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