Complaint Handling and Liaison Officer
2 weeks ago
Elliott Recruitment Solutions is a leading recruitment agency based in Redditch, and we are currently seeking a Complaint Handling and Liaison Officer to join our team on a permanent basis.
The successful candidate will be responsible for handling customer complaints and liaising with internal stakeholders to resolve issues.
Main responsibilities include:
- Providing exceptional customer service and resolving complaints
- Liaising with customers, contractors, and project managers
- Recording customer interactions on the CRM system
- Working closely with the team to achieve business objectives
This is a fantastic opportunity to join a dynamic and supportive team, with a competitive salary of £25,000 per annum.
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Client Liaison Officer
7 days ago
Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Limited Full timeWhat You Will DoAs a client liaison officer, you will play a crucial role in ensuring that our clients receive excellent customer service. Your key responsibilities will include handling customer complaints, providing regular updates, and working towards achieving targets based on Key Performance Indicators (KPIs).The salary for this position is £25,000 per...
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Complaints Resolution Officer
2 weeks ago
Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Limited Full timeAbout the JobWe are looking for a skilled Complaints Resolution Officer to provide outstanding levels of aftercare and complaint resolution to customers.In this role, you will be responsible for handling customer complaints and seeing them through to resolution, providing excellent customer service at all times, demonstrating understanding and empathy.
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Complaints Resolution Officer
2 weeks ago
Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Full timeJob Summary:Elliott Recruitment Solutions is seeking a highly motivated Complaints Resolution Officer to join our team in Redditch. This permanent position offers a competitive salary of £25,000 per annum.The ideal candidate will have experience in handling customer complaints and providing effective solutions to resolve these issues.In this role, you will...
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Complaints Case Handler
7 days ago
Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Limited Full timeJob Summary:We are seeking a skilled Complaints Case Handler to join our team at Elliott Recruitment Solutions Limited.As a Complaints Case Handler, you will be responsible for handling customer complaints, investigating issues, and resolving disputes in a timely and professional manner.Key Responsibilities:Receive and respond to customer complaints via...
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Customer Complaints Resolution Specialist
2 weeks ago
Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Limited Full timeAbout the Role:We are seeking a seasoned Complaints Handler to join our client's team on a permanent basis.This national organisation, renowned for its expertise in their field, requires an individual to deliver exceptional aftercare and complaint resolution services to customers.In this pivotal role, you will be responsible for handling complaints in a fair...
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Complaints Resolution Team Member
2 weeks ago
Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Limited Full timeJob Description:We are looking for a highly motivated and experienced Customer Complaints Resolution Specialist to join our client's team.The successful candidate will be responsible for providing exceptional customer service and resolving customer complaints in a fair and efficient manner.The estimated salary for this role is £25,000 per annum,...
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Administration and Customer Service Liaison
2 weeks ago
Redditch, Worcestershire, United Kingdom E3 Recruitment Full timeJob Title: Administration and Customer Service LiaisonWe are currently looking for a highly organized Administration and Customer Service Liaison to join our team at E3 Recruitment. This role offers the opportunity to work with a well-established chemical manufacturer based in the Midlands.The successful candidate will have experience working in an...
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Customer Experience Liaison in Chemical Industry
3 weeks ago
Redditch, Worcestershire, United Kingdom E3 Recruitment Full timeWe are a well-established chemical manufacturer in the Midlands, seeking a skilled Customer Experience Liaison to join our team. In this role, you will be responsible for providing exceptional customer experiences and support, driving business growth and success.Key ResponsibilitiesCustomer Communication: Develop and maintain effective communication with...
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Residential Surveying Specialist
3 weeks ago
Redditch, Worcestershire, United Kingdom Hays Construction and Property Full timeThe Residential Surveying Specialist role at Hays Construction and Property involves working closely with clients to deliver high-quality surveying services. As a permanent member of our team, you'll play a vital role in ensuring people have safe and secure living spaces.Key ResponsibilitiesDelivering building surveys and contract administration...
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Senior Property Inspector
3 weeks ago
Redditch, Worcestershire, United Kingdom Hays Construction and Property Full timeHays Construction and Property is seeking a highly skilled Senior Property Inspector to join their team. This permanent position offers a secure and stable environment where you will play a key role in ensuring people have safe homes.Job DescriptionAll contract administration, including schedules of works, feasibility studies, and stock condition...
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Construction Project Coordinator
3 weeks ago
Redditch, Worcestershire, United Kingdom Hays Construction and Property Full timeHays Construction and Property invites applications for a Construction Project Coordinator to undertake building surveys and contract administration across residential and domestic properties. This includes void and tenanted properties, with a focus on delivering reactive maintenance.About the RoleYou'll be responsible for all contract administration,...
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Client Experience Manager
7 days ago
Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Limited Full timeJob SummaryWe are seeking a skilled Complaints Handler to provide outstanding levels of aftercare and complaint resolution to our customers. As a key member of the team, you will be responsible for handling customer complaints and seeing them through to resolution. You will work closely with customers, contractors, and project managers to ensure any issues...
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Office Coordinator
1 month ago
Redditch, Worcestershire, United Kingdom PJA Electrics Full timeAbout PJA Electrics LtdWe are a family-owned business with over 40 years of experience in delivering a smooth and hassle-free service to various housing associations.Job DescriptionWe are seeking a full-time Office Administrator to join our team at PJA Electrics in Redditch. The successful candidate will be responsible for handling clerical tasks, organizing...
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Customer Service Representative
7 days ago
Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Limited Full timeCompany OverviewElliott Recruitment Solutions Limited is a national organisation and market leader in their field. We are looking for an experienced Complaints Handler to work on a permanent basis for one of our clients based in Redditch.Job DescriptionWe are seeking a skilled Complaints Handler to provide outstanding levels of aftercare and complaint...
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Customer Service Representative
2 weeks ago
Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Limited Full timeAbout the Role:We are seeking an experienced Customer Service Representative to join our team at Elliott Recruitment Solutions Limited.The successful candidate will have a proven track record of handling customer complaints and providing excellent aftercare and resolution services.This is a permanent role working Monday to Friday, 9am to 5pm, based in...
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Office Coordinator Role
2 weeks ago
Redditch, Worcestershire, United Kingdom P.J.A. ELECTRICS LIMITED Full time**Company Overview**PJA Electrics Ltd is a reputable family business with a proven track record of delivering quality electrical services.**Job Summary**We are seeking a skilled Office Administrator to join our team in Redditch. This is a full-time on-site role that involves handling administrative tasks, maintaining organized files, scheduling appointments,...
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Office Support Professional
2 weeks ago
Redditch, Worcestershire, United Kingdom P.J.A. ELECTRICS LIMITED Full timeWelcome to PJA Electrics Ltd, a leading electrical services company!We are seeking an experienced Administrative Coordinator to join our team in Redditch. As an Administrative Coordinator, you will play a key role in ensuring the smooth operation of our office.Key Responsibilities:Handle clerical tasks, including data entry, filing, and...
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Office Support Team Member
2 weeks ago
Redditch, Worcestershire, United Kingdom P.J.A. ELECTRICS LIMITED Full timeJob DescriptionWe are seeking a highly motivated and organized Office Administrator to join our team at P.J.A. Electrics in Redditch.The successful candidate will be responsible for managing a wide range of administrative tasks, including handling correspondence, coordinating travel arrangements, and maintaining accurate records.The salary for this position...
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Sales Engineer Liaison
2 weeks ago
Redditch, Worcestershire, United Kingdom Recra Consulting Full timeRole OverviewAs a seasoned Internal Sales Engineer at Recra Consulting, you will play a pivotal role within our fast-paced Sales office. Your primary responsibility will be to serve as the main point of contact for customer inquiries, both over the phone and via email.You will be actively involved in preparing quotations, processing sales orders, and...
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Debt Management Specialist
4 days ago
Redditch, Worcestershire, United Kingdom Bristow and Sutor Group Full timeAbout the RoleThis exciting opportunity is for a skilled Recovery Officer to join our team at Bristow and Sutor Group. As a key member of our team, you will play a vital role in ensuring the smooth operation of our debt recovery processes.Main Duties:To review and progress accounts through various stages.To update computer records accurately and...