Complaint Handling and Liaison Officer

2 weeks ago


Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Full time

Elliott Recruitment Solutions is a leading recruitment agency based in Redditch, and we are currently seeking a Complaint Handling and Liaison Officer to join our team on a permanent basis.

The successful candidate will be responsible for handling customer complaints and liaising with internal stakeholders to resolve issues.

Main responsibilities include:

  • Providing exceptional customer service and resolving complaints
  • Liaising with customers, contractors, and project managers
  • Recording customer interactions on the CRM system
  • Working closely with the team to achieve business objectives

This is a fantastic opportunity to join a dynamic and supportive team, with a competitive salary of £25,000 per annum.



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