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Digital Infrastructure Specialist

1 month ago

Harlow, Essex, United Kingdom Motability Foundation Full time

Join the Motability Foundation team as a Digital Infrastructure Specialist, responsible for overseeing and directing the development of IT infrastructure, applications, networks, security, and telecoms. With a strong focus on Microsoft technologies and networking, you will ensure the seamless operation of our business day-to-day and drive future growth.

About the role

This role is based in Harlow, with blended and flexible working available. You will be required to work in the office 2-3 days per week. As a key member of the IT team, you will work closely with senior management, scheme partners, and suppliers to deliver an IT service that meets our business needs.

Key responsibilities

  • Oversight of IT infrastructure planning, development, and maintenance
  • Ensure robust IT business continuity plans are in place
  • Procurement of IT hardware, software, and maintenance in line with company policy
  • Maintenance of IT policies and procedures to ensure statutory compliance
  • Management of data exchange procedures with scheme partners and government agencies
  • Compliance with licensing requirements for hardware and software
  • Responsible for managing hardware and software updates to ensure system compatibility
  • Continuously monitor and improve system and data security

IT strategy and leadership

  • Design and implement an IT roadmap aligned with the Motability Foundation's digital, data, and technology strategy
  • Provide technical and professional support to executives in reviewing IT investment strategies
  • Lead emerging IT opportunities and threats, providing recommendations to executives
  • Maintain a structured project development methodology to ensure only relevant projects are initiated
  • Ensure the successful delivery of approved IT projects against agreed timelines, deliverables, and budgets

Partnering with the business

  • Act as a partner to the business in identifying and delivering digital solutions
  • Work with senior management, scheme partners, and suppliers to propose, agree, and deliver IT services
  • Seek feedback from the business on the IT service provided and develop action plans to improve it

Leading the team

  • Manage, develop, and motivate the internal IT team of 12
  • Monitor performance against service level targets and provide constructive solutions to problems
  • Maintain staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities

Managing costs

  • Responsible for IT budget of approximately £**(£ salary)**
  • Provide regular and ad-hoc reports to present to the executive team
  • Raise and approve regular and ad-hoc IT purchase orders

About us

The Motability Foundation funds, supports, researches, and innovates to enable all disabled people to make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, offering access to transport for hundreds of thousands of people annually. We award grants to other charities and organizations working towards accessible transport for all.