Tech Domain Network Support Professional
2 days ago
We are seeking an onsite IT & Network Support Engineer/Technician to support casual freelancing type tasks in your area. You will be paid either on an hourly or daily/half-day basis for your services. Tickets will be dispatched with respect to your location, and you may support them as per your availability (weekdays, weekends).
Responsibilities:
- Provide L1 & L2 IT/Networking support such as desktop support, server/rack part hardware installation & replacement.
- Provide on-site assistance (console access Router/Switch/Firewall etc.) to remote support teams.
About the Role:
- Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and support for various third-party applications on Windows Platforms.
- Professionally trained & certified in IT Infrastructure Library & Windows Server Administration.
- Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting.
- Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices.
What We Offer:
- A competitive hourly rate of £27.50-£32.50
Requirements:
- GCSE or equivalent (desired)
- Technical support: 1 year (desired)
- Customer service: 1 year (desired)
Work Arrangement: Freelance
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