Night Duty Manager
2 weeks ago
The Park Hotel is a vibrant three-star hotel in North Liverpool, boasting 61 bedrooms and a loyal customer base that appreciates its excellent facilities.
The hotel has a busy events programme and is a popular wedding venue.
Job Role:
We are seeking a highly skilled Night Duty Manager with a strong focus on security and safety. This role is critical in ensuring the safety of guests and hotel property and delivering a high-quality service to our guests.
Main Responsibilities:
- Be the first point of contact in an emergency situation
- Perform nightly patrols of the hotel to ensure health, safety, and security measures are in place
- Complete reception duties, including greeting residents and visitors, checking guests in and out, and providing information on the hotel and city
- Communicate effectively with onsite colleagues and fill out incident reports as necessary
- Ensure the cleanliness and tidiness of public areas at all times
- Collect rubbish bins and take them to the collection points
- Train as a hotel fire marshal and evacuate guests to a safe point in the event of an incident
- Assist with emergency first aid incidents and ensure the safety of the building and its occupants
Requirements:
- Excellent communication skills, both verbal and written
- Ability to work flexibly, including additional hours when necessary
- Computer literacy and ability to complete daily banking and credit card reconciliation
- Strong organizational skills, including scheduling, data entry, and filing
- Ability to manage time effectively and efficiently
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