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Portfolio Performance Manager

1 month ago

Bestwood Village, United Kingdom E Next Full time

We're creating a sustainable future, now. At E.ON Next, we're moving our energy in the right direction, one little big step at a time. Our mission is to bring feel-good energy to our customers.

We're here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it.

As a Portfolio Performance Manager in our Credit Risk team, you'll take the lead on linking the financial debt plan to credit risk strategies and operational requirements across debt management. You'll ensure that the plan becomes reality by working closely with our finance team and translating financial debt plans into wider execution plans across the debt function.

You'll also lead on building a holistic data plan for the debt function, utilising all available internal and external data sources to optimise data lead opportunities to improve performance, enhance experience and reduce costs. This will include owning the relationship with credit bureaus and other external data partners.

Key Responsibilities:

  • Work closely with our finance team to ensure that the planning cycle works efficiently across the debt function.
  • Ensure that financial debt plans are translated into wider execution plans across the debt function, so that the plan becomes reality.
  • Seek out best practice for energy debt models, provision approach and planning routines to further develop E.ON Next capability.
  • Agree and produce high-level reporting materials for debt performance, along with executive and board-level reports on debt performance.
  • Partner with our data science function to agreeing modelling requirements for debt and credit risk activity and act as sign-off into the credit risk function on outputs.
  • Specific responsibilities for external and credit bureau data.
  • Own relationships with external data providers that enhance credit insight, including but not limited to credit bureaus.
  • Maintain an external view of data opportunities, to bring innovation into debt performance and customer experience.

Requirements:

  • Commercial awareness, able to consider factors to optimise debt, customer experience and cost.
  • Experience in debt-related financial planning and provision concepts.
  • Able to produce and coordinate high-quality presentation materials, that tell the story in often complex environments.
  • Experience of collections and credit risk across large-scale customer portfolios.
  • Experience of developing high-level KPI reporting to monitor business performance.

It would be great if you had:

  • An understanding of the UK energy and/or utilities markets.

What we offer:

  • Competitive salary.
  • Location – Nottingham (E.ON Next office, Trinity House, 2 Burton St, Nottingham NG1 4BX) with travel to our other sites when required.
  • Working environment: Flexible hybrid working – a blend of in the office and home working.
  • Work-life balance – we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience.
  • 26 days holiday plus bank holidays each year – this includes a guaranteed day off for your birthday if you want it.
  • Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years).
  • Excellent parental leave allowance.
  • The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year.
  • We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.
  • For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.

We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.

We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full-time, part-time, job share, remote working and variable start and finishing times.