Operational Efficiency Specialist
2 weeks ago
Disrupt is seeking an Operational Efficiency Specialist to join our team. As an Operational Efficiency Specialist, you will play a key role in supporting the Product and Technical teams by assisting in business process analysis and requirements definition specifically within the Automotive Aftersales industry.
About the RoleThe ideal candidate will have strong analytical skills, a keen interest in the automotive industry, and the ability to work collaboratively in a fast-paced environment. The successful candidate will be responsible for gathering, analysing, and interpreting business requirements alongside business processes from Vehicle Manufacturers and Automotive Dealerships.
Key Responsibilities- Business Process Analysis: Assist in documenting and analysing current business processes, identifying areas for improvement. Work with cross-functional teams to drive continuous improvement to enhance efficiency and quality.
- Project Support: Participate in project meetings, providing analytical support and assisting in project documentation. Assist in the implementation of new systems, tools, or processes. Conduct thorough User Acceptance Tests to ensure product changes are delivered as per business requirements. Provide documentation and operational support post-implementation of changes.
- Data Analysis & Reporting: Collect and analyse data related to sales, market trends, customer behaviour, and product performance. Assist in the preparation of detailed reports, dashboards, and presentations to support business decisions. Monitor and track key performance indicators (KPIs) to evaluate the effectiveness of strategies and initiatives.
- Communication & Collaboration: Work closely with Product teams, Development Teams, Managers, and cross-functional teams to understand business needs.
In addition to your technical skills, you will also require excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels. You will be working in a dynamic and innovative environment, with a focus on delivering high-quality results.
We offer a competitive salary package of £60,000 - £80,000 per annum, depending on experience, plus benefits including a generous holiday allowance, pension scheme, and professional development opportunities. We are committed to equality and diversity in the workplace and welcome applications from all qualified candidates. Please note that we do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
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