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Client Service Representative

2 months ago

Yeovil, Somerset, United Kingdom HR GO PLC Full time
Job Description

Working Hours:

  • Monday to Friday
  • Key Responsibilities:
    • Manage client interactions via phone and email, providing exceptional customer service.
    • Support senior staff with various administrative tasks, including scheduling and report preparation.
    • Maintain and update client records in our CRM system.
    • Collaborate with cross-functional teams to resolve client issues and improve service delivery.
    • Contribute to the development and implementation of client retention strategies.
    • Participate in team meetings and training sessions to stay updated on industry trends and company policies.
  • Requirements:
    • A minimum of 2 years of experience in customer service.
    • Strong data entry skills and proficiency with office software.
    • Full-time position with room for growth.

About HR GO PLC:

HR GO PLC is a recruitment agency supporting UK businesses.