Junior IT Support Specialist

3 days ago

London, Greater London, United Kingdom Atlas Recruitment Group Full time
Junior 1st Line IT Support Engineer

Atlas Recruitment Group is seeking a motivated and detail-oriented Junior 1st Line IT Support Engineer to join their team. As a key member of the IT support team, you will be responsible for providing first-line technical support to clients across various industries.

Key Responsibilities:
  • Provide timely and effective technical support to clients via phone, email, and on-site visits
  • Log and resolve tickets efficiently, escalating complex issues to senior team members when necessary
  • Manage multiple tickets simultaneously, prioritizing tasks to meet deadlines
  • Collaborate with senior engineers to resolve technical issues and improve support processes
Requirements:
  • Strong foundation in IT support, with a passion for learning and growth
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple tickets
  • Basic knowledge of Windows operating systems, Active Directory, and Group Policies
What We Offer:
  • A competitive starting salary of £22,500
  • A comprehensive benefits package, including health insurance and retirement plans
  • Ongoing training and development opportunities to enhance your skills and career

Apply now with your most recent CV, and we'll be in touch to discuss this exciting opportunity further.

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