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Service Desk Engineer
2 months ago
Service Desk Engineer
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At Senitor Associates, we are seeking a highly motivated and detail-oriented Service Desk Engineer to join our technical team. As a Service Desk Engineer, you will be responsible for providing exceptional customer service and technical support to our clients.
**Key Responsibilities:**
* Provide technical support and assistance to clients via phone, email, and in-person
* Troubleshoot and resolve technical issues in a timely and efficient manner
* Collaborate with the Operational Support team to support onsite systems and activities
* Develop expertise as a subject matter expert in core business systems
* Provide support for company desktop solutions, manage Active Directory, user maintenance processes, and Microsoft Office products
**Benefits:**
* Training and Development opportunities, including online and face-to-face training courses and apprenticeship programs
* Profit sharing
* Company pension
* Career development opportunities
* On-site parking
**Requirements:**
* BTEC in IT or equivalent experience
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment
* Strong technical skills and knowledge of IT systems and software
If you are a motivated and detail-oriented individual with a passion for IT and customer service, we encourage you to apply for this exciting opportunity.
