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Senior Field Manager

1 month ago

Harlow, Essex, United Kingdom Anglian Home Improvements Full time
Job Title: Senior Field Manager

About the Role:

We are seeking a highly skilled and experienced Senior Field Manager to join our team at Anglian Home Improvements. As a Senior Field Manager, you will be responsible for overseeing the installation process, ensuring that products are installed safely and to the agreed time timescale, and delivering an excellent customer experience in line with Anglian standards.

Key Responsibilities:

* Ensure that products are installed safely, in line with contract specifications and to the agreed time timescale to meet the defined Anglian standards
* Deliver an excellent customer experience in line with Anglian standards
* Ensure that Company policies & procedures relating to the installation of products and associated health and safety requirements are always adhered to
* Line Management responsibilities for circa 6 employees and up to 10 self-employed teams

Requirements:

* A customer-focused individual, with excellent people management and communication skills
* Previous experience in a standalone management role
* Proficient IT skills, including Microsoft Office
* Full clean driving licence

What We Offer:

* Competitive salary
* Company car
* 31 days holiday, increasing to 33 days after 2 years of service, plus your birthday off
* Paid time off annually to volunteer
* Comprehensive health & well-being benefits, including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders
* Heavily discounted group discount scheme on all products
* Group perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, a new car, food shopping and most major high street retailers
* Career development and continuous learning opportunities

About Us:

At Anglian Home Improvements, we are committed to monitoring and aligning our policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010, creating an inclusive working environment and culture for our employees.