Service Delivery Specialist
4 days ago
At Starling Bank, we're revolutionizing the way banks operate with our cutting-edge software-as-a-service (SaaS) platform, Engine. We're looking for a skilled Service Delivery Specialist to join our Client Success team.
About the RoleThis is an exciting opportunity to work closely with our clients and team members, providing support and resolving issues in a timely manner. As a Service Delivery Specialist, you'll play a critical role in ensuring seamless delivery of our services.
Key Responsibilities:
- Triage, prioritize, and document incoming questions and support requests via multiple channels.
- Manage and monitor service desk tickets, ensuring prompt resolution and escalating complex issues when necessary.
- Analyze trends in the service desk data, identifying systemic issues and presenting recommendations to the team.
We're seeking an individual with 2-5 years of experience in a service delivery role, preferably in a client-facing environment. Your excellent communication skills, attention to detail, and problem-solving abilities will enable you to thrive in this position.
What You'll Get:
- A competitive salary of $70,000 - $90,000 per year, depending on your level of experience.
- A generous holiday package, including 33 days off, plus an extra day for your birthday.
- The opportunity to work with a talented team and contribute to the success of our clients.
- Ongoing training and development opportunities to enhance your skills and career progression.
-
Logistics Delivery Specialist
1 week ago
London, Greater London, United Kingdom Delivery Mates Full timeDeliver Excellence with UsWe are seeking a highly skilled Multi Drop Van Driver to join our team in Southampton. As a vital member of our operations, you will be responsible for delivering parcels to residential and commercial addresses.About the Role:You will operate a medium or large van, ensuring timely and safe delivery of packages while maintaining...
-
Service Delivery Specialist
3 days ago
London, Greater London, United Kingdom Platinum Recruitment Consultancy Full timePlatinum Recruitment Consultancy is seeking an experienced Service Delivery Specialist to join our operations team. As a Service Delivery Specialist, you will be responsible for ensuring that our clients receive exceptional service delivery, from initial contact through to ongoing support.You will work closely with cross-functional teams to understand client...
-
Service Delivery Specialist
4 weeks ago
London, Greater London, United Kingdom Freetrade Full timeAbout the RoleWe are seeking a Service Delivery Specialist to join our team at Freetrade.Key ResponsibilitiesSupport the delivery of exceptional customer experiencesCollaborate with cross-functional teams to drive business outcomesContribute to the development of process improvementsAbout YouAs a Service Delivery Specialist, you will have a proven track...
-
IT Service Delivery Specialist
5 days ago
London, Greater London, United Kingdom Cardonet Full timeJob Description:We are seeking an experienced IT Service Delivery Specialist to join our team at Cardonet. In this role, you will be responsible for ensuring the effective delivery of technology services to meet our clients' needs and goals.Key Responsibilities:Service Delivery Planning: Develop and implement comprehensive service delivery plans to align...
-
Service Delivery Specialist
1 week ago
London, Greater London, United Kingdom Integral UK Full timeJob OverviewWe are seeking a highly skilled Service Delivery Specialist to join our team at Integral UK.This is an exciting opportunity to work on the maintenance and upkeep of one of the most iconic buildings in London, providing top-notch engineering services and ensuring the smooth operation of all systems.
-
Service Delivery Specialist
3 days ago
London, Greater London, United Kingdom Accor Hotels Full timeRole Summary: We are seeking a Service Delivery Specialist to join our team at Accor Hotels in Canberra's city centre. The successful candidate will be responsible for coordinating service delivery of special time-based accommodation packages, collaborating with internal teams, and assisting in the development of departmental procedures. Job...
-
Service Delivery Specialist
2 weeks ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleVodafone is seeking a motivated and experienced Service Delivery Specialist to join our Business Security Enhanced team.Key ResponsibilitiesDrive continuous service improvement and service development, increasing customer satisfaction and Net Promotor Scores (NPS)Be accountable for maintaining an industry leading end-to-end service experience...
-
Parcel Delivery Driver Position
2 days ago
London, Greater London, United Kingdom Delivery Mates Full timeJob Description\Delivery Mates is seeking an experienced Parcel Delivery Driver to join our team. As a key member of our delivery network, you will be responsible for delivering parcels safely and efficiently to our customers across the Southampton area.\Key Responsibilities\- Deliver parcels to residential and commercial addresses within designated routes\-...
-
Service Delivery Specialist
3 weeks ago
London, Greater London, United Kingdom Transparity Solutions Limited Full timeThe Service Delivery Specialist: 3rd Line for Transparity Solutions Limited is responsible for managing escalated and priority tickets through to resolution, utilising their own resources as well as ensuring that the extensive capabilities for obtaining additional assistance within Transparity is used to aid the successful resolution of support issues.Main...
-
Enterprise Service Delivery Specialist
2 days ago
London, Greater London, United Kingdom GlobalRelay Full timeJob Summary:We are seeking a highly skilled Enterprise Service Delivery Specialist to join our team at GlobalRelay. As an Enterprise Service Delivery Specialist, you will be responsible for the implementation of our product suite, including third-party services. You will work closely with our Onboarding Team and customer IT resources to ensure seamless...
-
Freelance Delivery Driver
4 weeks ago
London, Greater London, United Kingdom Delivery Mates Full timeDelivery Mates is a logistics company providing delivery services and solutions to major retailers in the UK and abroad.We are seeking a self-employed delivery driver to join our team and deliver for our e-commerce client.The job involves loading parcels to the van in the depot and delivering them to multiple residential and commercial locations.As a...
-
IT Service Delivery Specialist
7 days ago
London, Greater London, United Kingdom Fastmarkets Group Full timeJob Overview:Fastmarkets Group, a leading price-reporting agency and information provider, is seeking an experienced IT Service Delivery Specialist to support the efficient delivery of IT services. The successful candidate will be responsible for ensuring the smooth operation of our IT services, collaborating with our partner organizations to improve...
-
Service Delivery Specialist
4 weeks ago
London, Greater London, United Kingdom Boden Group Full timeJob Role: Hard Services ManagerBoden Group is partnering with a specialist public sector FM provider to source a skilled Hard Services Manager. Working on a flagship PFI site, this role will be responsible for the hard service delivery across a large single site.The Hard Services Manager will oversee a contract based in Wiltshire.Technical qualifications...
-
London, Greater London, United Kingdom Delivery Mates Full timeJob OverviewDelivery Mates is seeking experienced van drivers to join our team on a self-employed contract basis. This role offers flexibility, independence, and the opportunity to work with a reputable company.Compensation and BenefitsThe estimated earnings for this position are £100 per route + £0.22 per mile, providing a competitive income for motivated...
-
MEP Services Delivery Specialist
5 days ago
London, Greater London, United Kingdom ENGINEERINGUK Full time**Job Title:** MEP Services Delivery Specialist**Job Description:** We are seeking an experienced MEP Services Delivery Specialist to join our engineering team. As a key member of our team, you will be responsible for delivering high-quality, time-efficient, and profitable MEP services on projects.**Key Responsibilities:Work as part of the project MEP team,...
-
Freelance Courier Specialist
3 days ago
London, Greater London, United Kingdom Delivery Mates Full timeJob Overview\As a Freelance Courier Specialist with Delivery Mates, you will be responsible for delivering parcels to residential and commercial addresses. With the opportunity to work on self-employed contracts, you will have the flexibility to manage your own schedule.\Key Responsibilities\- Deliver parcels efficiently and effectively to customers\- Work...
-
Pharmacy Service Delivery Specialist
4 weeks ago
London, Greater London, United Kingdom W Talent Full timeJob Title: Pharmacy Service Delivery SpecialistIndustry: HealthcareLocation: LondonSalary: £50,000 - £60,000 + PackageOrganisation Overview:W Talent, a leading provider of healthcare solutions, is seeking a highly skilled Pharmacy Service Delivery Specialist to support our pharmacy team. The successful candidate will be responsible for advising customers...
-
Financial Reporting Specialist
4 days ago
London, Greater London, United Kingdom Delivery Mates Full timeJob Title: Financial Reporting SpecialistAbout the RoleWe are seeking a highly skilled Financial Reporting Specialist to join our team at Delivery Mates. This is an exciting opportunity for an experienced professional to provide expert financial reporting, analysis, and support to help drive business growth and profitability.Key ResponsibilitiesPrepare...
-
Service Delivery Specialist
3 days ago
London, Greater London, United Kingdom McCarthy Recruitment Full timeAbout Our TeamWe are a dynamic and growing business that prides itself on delivering world-class service to our clients. Our team is passionate about making a difference in people's lives and is dedicated to providing an exceptional customer experience.Key RequirementsExperience in a customer-facing role, preferably in a call centre environment.Excellent...
-
Service Delivery Specialist
4 days ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeJob Description:We are looking for a highly organised and communicative Service Delivery Specialist to join our team. The successful candidate will work closely with customers, suppliers and internal teams to manage project tasks and deliver high quality end-to-end experiences.Key Accountabilities:Manage customers as single point of contact through multiple...