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Retail Sales Consultant

2 months ago


Scarborough, North Yorkshire, United Kingdom BT Group Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Advisor. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and sales support to our customers.

About the Role

This is a fantastic opportunity to join a dynamic and fast-paced retail environment, where you will have the chance to develop your skills and knowledge in sales, customer service, and teamwork.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Sell EE and BT products and services to customers, meeting or exceeding sales targets.
  • Work collaboratively with colleagues to achieve team sales targets and provide support to customers.
  • Participate in training and development programs to enhance your skills and knowledge.
  • Contribute to a positive and inclusive team culture, promoting a culture of respect, empathy, and understanding.

What We Offer

We offer a competitive starting salary of £12.34 per hour, plus an uncapped commission scheme. You will also receive:

  • Huge discounts off EE and BT products, including your mobile and broadband.
  • Support in carving your own career path, with opportunities for development and progression.
  • Season Ticket Travel Loan, to help you pay for your travel to and from work.
  • Volunteering days, to give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

Why Join Us?

At BT Group, we are passionate about developing our people and providing opportunities for growth and development. We believe that our employees are our greatest asset, and we are committed to creating a positive and inclusive work environment that supports the well-being and success of all our colleagues.