Security Officer

2 weeks ago

London, Greater London, United Kingdom ABM UK Full time
Job Summary

We are seeking a highly skilled and professional Security Officer to join our team at Shop Stop Shopping Centre in Clapham Junction, London. As a Security Officer, you will be the public face of our Security Team, ensuring the safety and security of our clients and visitors.

Key Responsibilities
  • Monitor CCTV Systems: You will be responsible for monitoring CCTV systems and reporting any suspicious activities or incidents to the relevant authorities.
  • Respond to Alarms: You will respond to alarms and investigate disturbances in a timely and professional manner.
  • Control Access Points: You will control access points and verify the identification of individuals entering the premises.
  • Conduct Regular Inspections: You will conduct regular inspections to ensure security equipment is functioning properly and identify any potential security risks.
  • Patrol and Monitor Assigned Areas: You will patrol and monitor assigned areas to prevent and detect signs of intrusion, theft, vandalism, or other illegal activities.
  • Write Incident Reports: You will write detailed incident reports and maintain accurate records of all security-related incidents.
  • Collaborate with Local Law Enforcement: You will collaborate with local law enforcement agencies when necessary to ensure the safety and security of our clients and visitors.
  • Provide Excellent Customer Service: You will interact with all visitors within the site, delivering first-class customer-focused service.
  • Assist with Safety Procedures: You will assist tenants with safety procedures, shoplifting suspects, conflict management, and other security-related tasks.
  • Record Non-Conformances and Emergencies: You will record and log all non-conformances and emergencies with the appropriate DOB or control room operatives.
  • Deal with Emergencies: You will deal efficiently and effectively with all emergencies, ensuring the site team, client, and emergency services are kept fully informed.
Requirements
  • Front Line SIA License: You must hold a valid Front Line SIA license.
  • CCTV SIA License: You must hold a valid CCTV SIA license.
  • Professional and Pleasant Manner: You must be professional, pleasant, friendly, courteous, and helpful at all times while carrying out your duties.
  • One Team Approach: You must demonstrate a one-team approach and take ownership of all situations to ensure tasks are completed or escalated when necessary.
  • Stay Motivated: You must stay motivated, aim high, and achieve your goals.
  • Respect All Staff and Visitors: You must respect all staff and visitors within the site.

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